Experience

Greenwood Associates Inc.

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Customer Account Specialist

  • Jan 2023 - Present

• Order Management Coordinator

  • Aug 2022 - Jan 2023

• Customer Service Representative

  • Mar 2021 - Aug 2022



Imagery Marketing Inc

• Glenview, Illinois

• Office Administrator

  • Oct 2020 - Mar 2021

  Accounts payable, reconciliations, banking, payroll tax, sales tax, insurance administrator. Accounts payable, reconciliations, banking, payroll tax, sales tax, insurance administrator.



Howard Packaging

• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Sales Support Representative / Customer Service

  • Jun 2016 - Mar 2020

  Communicate with customers in person and by phone to place orders. Provide support to sales team with proof process for custom printed orders. Prepare, release and confirm purchase orders. Contact with suppliers and vendors regarding shipments and specialty products. Issue credit memos, check orders status, and maintain customer records. Maintain showroom and prepare sample packets for potential customers. Communicate with customers in person and by phone to place orders. Provide support to sales team with proof process for custom printed orders. Prepare, release and confirm purchase orders. Contact with suppliers and vendors regarding shipments and specialty products. Issue credit memos, check orders status, and maintain customer records. Maintain showroom and prepare sample packets for potential customers.



Imagery Marketing, Inc.

• Northbrook, Illinois

• Customer Service Representative/ Office Manager

  • Jan 2010 - May 2016

  Service national accounts on special orders, create purchase orders. Invoicing, issue return authorizations, banking, payroll, sales tax, insurance administrator. Maintain showroom with uniforms, corporate apparel and promotional products. Service national accounts on special orders, create purchase orders. Invoicing, issue return authorizations, banking, payroll, sales tax, insurance administrator. Maintain showroom with uniforms, corporate apparel and promotional products.



Coty Inc. (Unilever) at Macys

• Macy's / Marshall Fields

• Brand Ambassador / Retail Selling Specialist

  • 1999 - 2010

  Planning and execution of in store promotional sales events. Collaborate with managers and store staff to increase sales. Trained department staff on new products and merchandising standards for retail merchandising and resets. Planning and execution of in store promotional sales events. Collaborate with managers and store staff to increase sales. Trained department staff on new products and merchandising standards for retail merchandising and resets.



Freelancer- Self Employed

• Events Services
• 200 - 300 Employee

• Retail Sales Support

  • 1991 - 1999

  Retail sales, service and space acquisition for merchandise and resets. Seasonal event planning and promotional selling events at major retailers. Retail merchandising and resets. Retail sales, service and space acquisition for merchandise and resets. Seasonal event planning and promotional selling events at major retailers. Retail merchandising and resets.