Catherine Milne Chartered MCIPD

Senior L&D Consultant at Interaction learning and development
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Sian Yates

Catherine helped to create the L&D team in Computershare through strong people management, leading the development and delivery of our employee offering and driving the creation of new ways of online & blended learning toolkits. Without her support and team leadership we would not have had the shift in employee engagement results or overwhelmingly positive feedback from employees.

Emma Harvey

I have worked with Catherine in my role as Head of Customer Experience in AXA Wealth. Catherine has been instrumental in supporting our learning and development program to build the focus on Customer Experience across the business, by supporting and leading specific events and speakers. She has a very good knowledge and network of potential L&D options that will meet our business needs. She is able to bring a strong challenge and questioning to the development of the solutions in order to get the maximum value out. She has been excellent in managing the 3rd party providers, shaping and developing the event and logistically ensuring that everything ran perfectly during the day. Exceeding expectations and proactively pre empting what was required.

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Credentials

  • Level 7 Certificate for Executive and Senior Level Coaches and Mentors (8589-21)
    ILM
    Jun, 2021
    - Oct, 2024
  • Mindset Practice Licenced Practictioner
    Mindset Practice
    May, 2021
    - Oct, 2024
  • Associate (OMAC)
    Association for Coaching (AC)
    Jan, 2020
    - Oct, 2024
  • Clarity4D Accredited Practitioner
    CLARITY4D LIMITED
    Jul, 2018
    - Oct, 2024
  • Emotional Intelligence Profile Accredited practioner
    JCA Global
    Jul, 2018
    - Oct, 2024
  • Transactional Analysis 101
    Triangle Partnership
    Jul, 2018
    - Oct, 2024
  • Chartered Member CIPD
    CIPD
    Sep, 2016
    - Oct, 2024
  • LSI/GSI Accredited Coach
    Human Synergistics
    Jun, 2013
    - Oct, 2024
  • MBTI Practicioner
    The Myers-Briggs Company
    Apr, 2006
    - Oct, 2024

Experience

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Senior L&D Consultant
      • Jan 2019 - Present

      Working in partnership with businesses to develop their people, help them thrive, and deliver great results. Working in partnership with businesses to develop their people, help them thrive, and deliver great results.

    • Associate Facilitator
      • Feb 2018 - Jan 2019
    • Independent Learning & Development Consultant and Facilitator
      • Feb 2018 - Jan 2019

      A freelance Learning & Development Consultant and Facilitator working with a number of companies delivering and designing Behavioural Skills and Leadership training A freelance Learning & Development Consultant and Facilitator working with a number of companies delivering and designing Behavioural Skills and Leadership training

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Learning and Development Manager
      • Feb 2017 - Feb 2018

      Delivering effective Talent and People Development for Computershare UK. As Learning and Development Manager I partner with Business Leaders to co-ordinate and deliver a cost efficient and effective people development offering in order that business unit goals can be realised. Working collaboratively with our Learning Partners and HRBPs I currently Lead a team of 4 and am responsible for the co-ordination, management and delivery of our core Learning and Development offering. Helping to shape a brand new function since February 2017, we’ve introduced a core skills calendar of internally delivered interventions. Supported the introduction of a new LMS system, delivered a Management Development Programme across the business units and regions. Our aim to support and build a culture of self-directed learning, engaged and inspired workforce with the skills needed now and for the future. Show less

    • United Kingdom
    • Learning & Development Business Partner
      • Aug 2015 - Feb 2017

      AXA PPP Healthcare acquired the PMI arm of Simplyhealth in August 2015 and I was promoted to this role to join the project team as the Learning & Development Business Partner to design and deliver the Learning strategy to integrate and transition a business unit of circa 400 people into AXA PPP. In this role I have:- * Partnered with stakeholders to define the Learning and Development strategy for 2016 * Introduced the AXA Performance Management philosophy and processes by designing and delivering targeted training programme for both Managers and employees with subsequent level 2 evaluation. * Facilitate Management Leadership Skills workshops, and provide 360 and 121 coaching * Designed Learning Initiatives from bespoke business requests. Which included designing and delivering a Negotiation Skills workshop for our Intermediary sales team * Introduced the AXA Induction programme for all new starters * Produce Management and regulatory MI I continue to deliver the global AXA Leadership programme to our UK managers. Show less

    • United Kingdom
    • Financial Services
    • 100 - 200 Employee
    • Management Training Consultant
      • Nov 2010 - Aug 2015

      Management Development. I design, project manage and faciliate Leadership and Development iniatives for our People Management population. I deliver 360 feedback and also one to one coaching to our management population, which includes the LSI tool. I facilitate workshops for our managers which includes, 'How to build High Performing Teams', 'Empowering & Motivating', 'Influencing Skills', 'Feedback', 'People Management in a Change Environment', 'Effective Meetings' amongst others. To be effective in business the ability to Present information to internal and external stakeholders is essential and I have designed an Introduction to and Enhanced Presentation Skills workshop for all our employee population. I have also designed and project manage an Employee Engagement Programme of Motivational Speakers. I consult with our partners in the business to develop bespoke Learning initiatives. With a strong facilitative approach to training I help managers to discover and enhance their strengths. Show less

    • Facilitator/Role Player
      • 2002 - 2010

      Working as an Actor/Facilitator with Interaction for a number of bespoke courses for Large and SME organisations. Working as an Actor/Facilitator with Interaction for a number of bespoke courses for Large and SME organisations.

    • Unit Trust Dealer and Client Services Administrator IFA Department
      • Nov 2003 - Aug 2006
    • Assistant Manager - Settlements/transfers in/out/Reconciliations and Foreign Settlements
      • Nov 1999 - Dec 2003

      Assisting our Operations Manager, specifically overseeing and improving operations in Settlements/transfers in & out/Reconciliations and Foreign Settlements Assisting our Operations Manager, specifically overseeing and improving operations in Settlements/transfers in & out/Reconciliations and Foreign Settlements

    • Investment Administrator
      • Mar 1999 - Nov 1999
    • Investment Administrator - Settlement of trades in the Far East and Emerging Markets
      • Apr 1998 - Feb 1999
    • United Kingdom
    • Financial Services
    • Investment Administrator
      • Feb 1993 - Apr 1998

Education

  • Academy of Live and Recorded Arts
    Diploma, acting
    1987 - 1990
  • Maidstone Grammar School for Girls
    1987 - 1989

Community

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