Experience

Marino Institute of Education

• Ireland
• Education Management
• 1 - 100 Employee

• Conferencing & Facilities

  • Jul 2015 - Present



Grand Canal Hotel

• Front Office Manager

  • Mar 2013 - May 2014



O'Callaghan Collection

• Ireland
• Hospitality
• 100 - 200 Employee

• Reservation Agent

  • Feb 2012 - Dec 2012

  As a Reservation Agent, I aim to enhance corporate Client experience through professional customer relationships. Process customer reservations in an accurate and timely manner. I constantly strive to upsell group facilities to optimze revenue.

• Front Office Supervisor

  • May 2006 - Feb 2012

  As a front office supervisor I managed a team in the provision to deliver top quality Customer Service and ensure the company image and name was upheld. I was responsible for the training and development of the front office team in to a high performing and customer focused unit.



Thomas Reads

• barista bartender

  • Jun 2004 - Oct 2005