Experience

Superior CS Group

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Virtual Assistant

  • Aug 2022 - Present

  Virtual assistant with duties focused in the email and phone management (Outlook - VOIP number) providing assistance to CEO's and their customers, support with online material purchases for on-going projects, creation of Pivot tables for the billing record and, bookkeeping. Virtual assistant with duties focused in the email and phone management (Outlook - VOIP number) providing assistance to CEO's and their customers, support with online material purchases for on-going projects, creation of Pivot tables for the billing record and, bookkeeping.



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Bilingual Customer Service Representative

  • Jul 2019 - Feb 2023

  Assistance and customer support via live chats, phone and email; o dutties focused in payment prosecution, fulfilling reports and feedback's, assistance with the FAQ's, processing compensations and conflict resolution. Assistance and customer support via live chats, phone and email; o dutties focused in payment prosecution, fulfilling reports and feedback's, assistance with the FAQ's, processing compensations and conflict resolution.