Catherine Mansel

Associate at Capital Funding Group, Inc.
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Linthicum Heights, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Credit Analysis
    The Risk Management Association
    Sep, 2019
    - Oct, 2024
  • Cultural Awareness Training
    Diversity, Equity and Inclusion Community of Practice

Experience

  • Capital Funding Group, Inc.
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Associate
      • Jan 2023 - Present

    • Healthcare Credit Manager
      • Jul 2021 - Jan 2023

    • Senior Healthcare Credit Analyst
      • Oct 2020 - Jul 2021

    • Healthcare Credit Analyst
      • Aug 2019 - Oct 2020

    • Asset Manager and Change of Participant Project Coordinator
      • May 2018 - Aug 2019

  • PayPal
    • United States
    • Software Development
    • 700 & Above Employee
    • Executive Escalations Specialist
      • Sep 2017 - Apr 2018

      • Serve as the product consultant and subject matter expert on business operations processes, procedures and policies when responding to escalations • Analyze account history and trends to take appropriate action on accounts • Exercise judgment in the examination, interpretation and in making decisions concerning the resolution of problems to prevent monetary losses and reputational damage to the PayPal brand • Provide feedback to management, operational excellence, compliance and/or… Show more • Serve as the product consultant and subject matter expert on business operations processes, procedures and policies when responding to escalations • Analyze account history and trends to take appropriate action on accounts • Exercise judgment in the examination, interpretation and in making decisions concerning the resolution of problems to prevent monetary losses and reputational damage to the PayPal brand • Provide feedback to management, operational excellence, compliance and/or legal regarding necessary changes and updates, including policies, process efficiencies, upgrades and customer care issues • Complete and facilitate extensive research of PayPal accounts or PayPal related issues in response to legal inquiries to provide an accurate analysis to the courts and our legal partners • Coordinate communication with PayPal's Legal team, outside legal agencies, customers and regulatory agencies in order to comply with court orders, build rapport and protect company interests.

    • Senior Escalations Manager
      • Jun 2015 - Sep 2017

    • Customer Solutions
      • Mar 2014 - Jun 2015

    • Fraud Prevention
      • Oct 2013 - Mar 2014

Education

  • Calvary Baptist Church Academy
    High School Diploma

Community

You need to have a working account to view this content. Click here to join now