Administrative Assistant

• Apr 2017 - Present

Assists sales managers by reviewing all closing paperwork and posting to Salesforce.Tracks all sales representatives' commissions on Salesforce and sends to CPA.Utilizes Avention and Data.com software to search for sales leads and exports them to Salesforce for sales team.Receives and records all incoming payments in eAutomate and deposits to bank via eDeposit Retrieves all customer invoices from eAutomate and sends them out.Conducts onboarding procedures with new hires, including all necessary paperwork, tour of office and warehouse and company apparel. Provides and maintains updated personnel paperwork for all TTSG staff.Creates, maintains and assures all personnel reviews are completed in a timely manner by notifying management and sending evaluations to be completed. Assures all benefits administration is complete and sent in a timely manner to process enrollments, changes and terminations by working directly with AMI Insurance.Weekly communication with CPA, including exchanging of payroll, invoices, receipts, etc.Schedules appointments and arranges travel for all TTSG employees as requested.

Front Desk Sales Representative

• Feb 2022 - Present

Administrative Assistant

• Jul 2014 - Apr 2017

Assisted President, Vice President, CEO and Property Manager with any administrative needs.Answered and routed all incoming calls to office.Handled all events in outside dock from start to finish.Maintained solid communication with all tenants, maintenance staff and vendors on a daily basis. Assisted President, Vice President, CEO and Property Manager with any administrative needs.Answered and routed all incoming calls to office.Handled all events in outside dock from start to finish.Maintained solid communication with all tenants, maintenance staff and vendors on a daily basis.

Customer Service Specialist

• Apr 2013 - Jul 2014

Serviced municipalities and K-12 school districts with payment processing needs, primarily in e-commerce.Established productive, professional relationships with key personnel within school districts and proactively accessed, clarified and validated their needs on an ongoing basis. Serviced municipalities and K-12 school districts with payment processing needs, primarily in e-commerce.Established productive, professional relationships with key personnel within school districts and proactively accessed, clarified and validated their needs on an ongoing basis.

Customer Service Manager

• Nov 2011 - Mar 2013

Responsible for all customer service needs for corporation within the food industry.Handled all issues with company's internet site, customer orders, and phone inquiries.Provided all administrative support for President/CEO, Administrations Operations Manager and three Sales Managers.Communicated and provided necessary support for Financial Department and Receivables/Payables. Responsible for all customer service needs for corporation within the food industry.Handled all issues with company's internet site, customer orders, and phone inquiries.Provided all administrative support for President/CEO, Administrations Operations Manager and three Sales Managers.Communicated and provided necessary support for Financial Department and Receivables/Payables.

Administrative Assistant

• Jan 2011 - Jun 2011

Provided all administrative support to Manager of Gastroenterology Department.Scheduled appointments for patients on a daily basis within Epic software system.Handled incoming calls from patients and vendors on a daily basis.Maintained five doctors' schedules, as well as their filing systems. Provided all administrative support to Manager of Gastroenterology Department.Scheduled appointments for patients on a daily basis within Epic software system.Handled incoming calls from patients and vendors on a daily basis.Maintained five doctors' schedules, as well as their filing systems.