Experience

Tucker Powersports

• United States
• Wholesale
• 1 - 100 Employee

• Customer Service Specialist

  • Aug 2015 - Present

  Provided widespread customer support in tech issues, tender/process payment, fitment support. Communicating directly with manufacturers/vendors to provide support to customers & departments. Handles escalations, time critical issues and processed daily fulfillment reports. Provided widespread customer support in tech issues, tender/process payment, fitment support. Communicating directly with manufacturers/vendors to provide support to customers & departments. Handles escalations, time critical issues and processed daily fulfillment reports.



Cost Plus World Market

• United States
• Retail

• Sales Associate

  • Oct 2014 - Aug 2015

  Cash register operations and money tendering. Responding and resolve customer’s requests with updated & accurate product knowledge. Restocking merchandise, displaying signage and providing sales support. Cash register operations and money tendering. Responding and resolve customer’s requests with updated & accurate product knowledge. Restocking merchandise, displaying signage and providing sales support.



GameStop

• United States
• Retail
• 700 & Above Employee

• Customer Service Specialist Tier 2

  • Aug 2010 - Jul 2015

  Fast-paced inbound/outbound call center processed customer request for order entry, returns, credits, tracking, delivery in a timely manner via phone, internet, email, fax and instant messenger service. Assisted customers in navigating the company’s website placing orders online and troubleshooting any technical issues and download support. Fast-paced inbound/outbound call center processed customer request for order entry, returns, credits, tracking, delivery in a timely manner via phone, internet, email, fax and instant messenger service. Assisted customers in navigating the company’s website placing orders online and troubleshooting any technical issues and download support.