Experience

TFG Brands London

• United Kingdom
• Retail
• 100 - 200 Employee

• Regional Manager

  • Feb 2021 - Present

  Regional manager covering 3 brands: Hobbs, Whistles and Phase Eight Regional manager covering 3 brands: Hobbs, Whistles and Phase Eight



WHISTLES

• United Kingdom
• Retail Apparel and Fashion
• 100 - 200 Employee

• Regional Manager Outer London for Hobbs and Whistles

  • Jul 2020 - Feb 2021



TFG Brands London

• United Kingdom
• Retail
• 100 - 200 Employee

• Retail Operations Manager

  • Jul 2018 - Jul 2020

  Retail Manager role covering all three TFG London brands: Phase Eight, Hobbs and Whistles. Operationally focused role supporting TFG Concessions. Develop: Communication and support structures between all three brands Policies and procedures Best practice in multi brand operations, efficiencies and consistency of brand execution Documents and processes supporting Regional and Concession managers Create and co-ordinate induction training for Concession managers Control payroll costs Liaise with relevant HO departments across all brands to support Regional managers Show less



Hobbs London

• United Kingdom
• Retail
• 300 - 400 Employee

• Retail Operations Manager

  • Feb 2018 - Jul 2018

  Transferred to parent company to assume my current role.

• Regional Manager

  • Feb 2016 - Feb 2018

  Delivering growthMaximising sales and profitability in 57 locations across the South East, Midlands and North of EnglandUsed language skills to establish stores in foreign marketCustomer service Payroll cost controlDriving team performance KPI Analysis

• Retail Cluster Manager

  • Sep 2015 - Feb 2016

  Drove commercial performance in 17 locations across the South East of England and MidlandsKPI AnalysisOperational excellenceCustomer ServiceSupported employee engagement Delivery of internal communication Team coaching

• Store Manager

  • Sep 2013 - Sep 2015

  Covering all store manager rolesDrove a successful retail team to achieve targets and year on year growth

• Store Manager

  • Jul 2010 - Sep 2013

  Covering all store manager responsibilities

• Concessions Manager

  • Jan 2006 - Jul 2010



Jarrold Norwich

• United Kingdom
• Retail
• 1 - 100 Employee

• Fashion and Fashion Accessory Supervisor

  • Jan 2005 - Jan 2006



Karen Millen

• Retail
• 200 - 300 Employee

• Retail Supervisor

  • Jul 2004 - Jan 2005