Business Analyst

• Jul 2022 - Present

• Assist executives in developing tactical solutions, client proposals and project schedules to support business goals.• Liaise with stakeholders to identify opportunities in ICT technologies to improve products, services and processes.• Review business system documentation and user needs.• Coordinate the development of proposals for business solutions and applications.

Marketing Assistant

• Oct 2021 - Present

• Provided support to social media content with preparation, implementation and delivery of new content pieces. • Created compelling and share-worthy blog post content. • Drafted content for and coordinating the delivery of email marketing campaigns.

Level 1 Support Engineer

• Jul 2021 - Oct 2021

• Responded to customer requests for technical assistance.• Recorded and updated all Incidents and Service Requests in the ICT Service Management Tool and escalate where required.• Participated in the creation of technical documents, knowledge base articles, quick reference guides and self-serve documents.

Sales Associate

• Nov 2021 - Mar 2022

Wardrobe Stylist

• Dec 2021 - Dec 2021

Participated in the opening event of Gabrielle Chanel Fashion Manifesto at National Gallery Victoria. Backstage wardrobe stylist for 50 hosts and models. Participated in the opening event of Gabrielle Chanel Fashion Manifesto at National Gallery Victoria. Backstage wardrobe stylist for 50 hosts and models.

Senior Sales Associate

• Sep 2018 - Nov 2021

• Managed POS operations and logistical operations per policies and procedures. • Performed Stock Management with merchandising team to ensure inventory accuracy. • Mentored new team members on effective sales, service and operational strategies to maximize team performance. • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. • Generated EOD report to all stakeholders on daily sales summary includes performance analysis versus budgeting.

Associate Sales Representative

• Nov 2019 - Nov 2020

Personal Assistant to Managing Director

• Aug 2018 - May 2019

• Handled incoming and outgoing correspondence, including mail, e-mail and phone calls. • Organized important meetings, appointments and daily scheduling with strong attention to detail.• Researched and collected options for besting pricing on hotels, flights and office furnishings.• Planned and set-up at various road shows and events. • Collaborated with Marketing Executive to assemble multimedia presentations for use in meetings with key stakeholders. • Handled incoming and outgoing correspondence, including mail, e-mail and phone calls. • Organized important meetings, appointments and daily scheduling with strong attention to detail.• Researched and collected options for besting pricing on hotels, flights and office furnishings.• Planned and set-up at various road shows and events. • Collaborated with Marketing Executive to assemble multimedia presentations for use in meetings with key stakeholders.

Associate Financial Planner

• Nov 2015 - Jan 2016

• Effectively provided professional customer service for businesses in handling deposits, money transfers, remittances, and completing applications on a daily basis.• Competently conducted fact find of financial status and needs, and recommended appropriate financial products or services. • Effectively provided professional customer service for businesses in handling deposits, money transfers, remittances, and completing applications on a daily basis.• Competently conducted fact find of financial status and needs, and recommended appropriate financial products or services.