Catherine Grimley
Head of Customer Services at South Derbyshire DC- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
UK
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Experience
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South Derbyshire DC
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United Kingdom
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Government Administration
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1 - 100 Employee
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Head of Customer Services
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Oct 2022 - Present
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Shared Services Manager (Customer contacts, resources, projects and training)
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Apr 2020 - Oct 2022
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Shared Services Manager (Customer Contacts & Markets)
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Sep 2009 - Apr 2020
Responsible for the management of two Local Authority Customer Service Centres and Market operations. Leading management and business development of Councils Customer Service Centres and Markets.Develop and coordinate the delivery of appropriate services in accordance with legislative, corporate and service objectives.Leading role in developing and delivering the Council's Market Strategies and ensures that corresponding programmes are continuously evolving.
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Education
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2014 - 2016
University of Birmingham
Master of Science (MSc), Non-Profit/Public/Organizational Management -
2004 - 2007
University of Derby
BA, Marketing/Marketing Management, General
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