Catherine Gates

Business Development - Membership, Community and Outreach at Shoreditch Arts Club
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London, England, United Kingdom, UK

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Letizia Ghisletta

Cat was one of my students in the UXDI Immersive at General Assembly. Besides being a great UX Designer, confident in all aspects of the design process, there are some key qualities I’d like to highlight which I think will help her thrive in the world of UX. Catherine is extremely smart, authentic and is a natural leader. In addition to that, she has a real understanding of how businesses work and how important it is to approach every product and service in an holistic way. This means that it comes natural to her to empathise with the user and at the same time consider the ecosystem in which the business operates. She has a relaxed approach but at the same time she is great at moving things forward, making sure that her work and team don’t lose momentum and deliver high standard work.

Johanna C.

Catherine is pragmatic, personable and to the point, which makes her exemplar in dealing with time-sensitive and high-pressure VIP-customer environments. Working with Cat was a great experience for me while at Soho House. It was amazing to see all her hard work and creativity come to life through her involvement in our events. She was always very supportive of me, especially while I was new in my role and finding my feet. She gave great advice when tackling difficult situations, always with the customer experience at heart.

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Credentials

  • Mental Health First Aid (MHFA) England
    Mental Health First Aid (MHFA) England
    May, 2019
    - Sep, 2024
  • ABC Practical Language Award: Spanish, Intermediate Level
    University of the Arts London
    Jan, 2011
    - Sep, 2024

Experience

    • Retail Art Supplies
    • Business Development - Membership, Community and Outreach
      • Jun 2023 - Present
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Partnerships and Talent Agent
      • Mar 2023 - Present
    • Founder
      • Oct 2021 - Present

      Artist Management, Consultancy, DJ Bookings and Event Programming Artist Management, Consultancy, DJ Bookings and Event Programming

    • United States
    • Animation and Post-production
    • 1 - 100 Employee
    • Teaching Assistant - User Experience Design Immersive (Remote)
      • Oct 2021 - Jan 2023

      - Organising and facilitating remote team collaboration and learning by supporting the Lead Instructor in teaching duties for two consecutive cohorts of students training to become junior UX designers. - Sharing my knowledge and experience about the fundamentals of UX design. - Coaching and guiding; providing detailed critique and feedback to aid learning and development; creating project briefs; leading group stand-ups; conflict management. - Organising and facilitating remote team collaboration and learning by supporting the Lead Instructor in teaching duties for two consecutive cohorts of students training to become junior UX designers. - Sharing my knowledge and experience about the fundamentals of UX design. - Coaching and guiding; providing detailed critique and feedback to aid learning and development; creating project briefs; leading group stand-ups; conflict management.

    • Hong Kong
    • Design Services
    • UX Designer (Remote)
      • Apr 2021 - May 2021

      Group Client Project, 3-Week Sprint - A mobile-first project with the task of redesigning the drink’s guide website for a mindful drinking brand Club Soda. - The project finished with a group presentation and full high-fidelity prototype walk- through. Group Client Project, 3-Week Sprint - A mobile-first project with the task of redesigning the drink’s guide website for a mindful drinking brand Club Soda. - The project finished with a group presentation and full high-fidelity prototype walk- through.

    • User Experience Design Immersive (Remote)
      • Jan 2021 - May 2021

      A 12-Week, full-time, immersive training course for developing a broad and practice-based understanding of UX. A 12-Week, full-time, immersive training course for developing a broad and practice-based understanding of UX.

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Senior Members Relations Manager (Head of Department)
      • Jan 2018 - Mar 2020

    • Members Relations Manager
      • Sep 2014 - Jan 2018

    • United Kingdom
    • Commercial Real Estate
    • 1 - 100 Employee
    • Customer Focused Manager
      • May 2014 - Sep 2014
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • PA to Directors / Bookings and External Events Coordinator
      • Sep 2012 - May 2014

      - Co-ordinating group bookings, events and venue hire - Expanding brand and business via popular food events – FEAST London, Taste of Christmas, Red Market - Co-ordinating group bookings, events and venue hire - Expanding brand and business via popular food events – FEAST London, Taste of Christmas, Red Market

    • Technology, Information and Internet
    • Freelance Event Manager
      • Mar 2011 - Sep 2012

      - Lead Host, Disappearing Dining Club: ‘Too Much is Never Enough’ Sponsorship – Grey Goose - Food, Events & Promotions Manager, The White Horse, Hoxton. Developed a pop-up food offering using up and coming, street food vendors – Pizza Pilgrims, Homeslice Pizza, Banhmi11, Big Dirty Burger - The Recipe: Virgin Media ‘Our House’ Member’s Club Pop-up Meeting the needs and requests of sponsorship brands – Pepsi, Xbox, Virgin Media, Teapigs, Playstation, Nespresso - The Recipe: ‘The English Launderette’ Restaurant Pop-up Sponsorship – Chase Vodka - Events Supervisor, Red Gallery & Market - Host, Slider Bar at The Player, Soho Show less

    • United Kingdom
    • Civic and Social Organizations
    • Sales Associate - Ladies Denim Specialist
      • Nov 2009 - Mar 2011

      - Brands such as - Acne Studios, Helmet Lang, Rag & Bone, Isabel Marant, J Brand, Nudie Jeans, etc - Brands such as - Acne Studios, Helmet Lang, Rag & Bone, Isabel Marant, J Brand, Nudie Jeans, etc

    • Bartender
      • Jul 2007 - Apr 2009

      - Including high profile Satellite Events: Oscar Awards Week 2008, Chiswick House Festival 2008 and the official BAFTA Awards Party 2009. - Including high profile Satellite Events: Oscar Awards Week 2008, Chiswick House Festival 2008 and the official BAFTA Awards Party 2009.

Education

  • General Assembly
    User Experience Design Immersive, UX Design
    2021 - 2021
  • London College of Fashion, University of the Arts London
    BA Hons Fashion Design & Marketing, Womenswear
    2006 - 2009
  • London College of Fashion, University of the Arts London
    Fashion Portfolio
    2005 - 2006
  • Liberty PLC
    EDEXCEL Level 2 Certificate, Retail Skills & Knowledge (QCF)
  • University of the Arts London
    Fashion Illustration - Chelsea College of Art & Design
    2009 - 2009

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