Experience

Swagelok Nigeria

• Nigeria
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Sales service Officer | Customer Service Officers

  • Dec 2020 - Present

  • Created an excel template for quotations which increased response to customers’ enquiries by 15% • Increased Customer satisfaction and loyalty by 18% within the first 6 months by swiftly identifying and resolving customers issues and discrepancies • Established solid and trusting relationships through exceptional communication and interpersonal skills. • Prepared memos, correspondence, reports, and other documentation •Created Customer satisfactory reports which tremendously improved customer relationships • Prepare monthly business review reports. • Work in hand with freight forwarders and logistics department to ensure on time delivery of customer’s orders.


Prudent Risk Advisors Limited
• Office Secretary