Catherine Diaz

Manager -Young People and Children Services at Bromley & Croydon Women's Aid
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Registered Practitioner Psychologist –Counselling Psychologist
    HCPC Registered
    Jun, 2015
    - Oct, 2024

Experience

    • United Kingdom
    • Non-profit Organizations
    • Manager -Young People and Children Services
      • Oct 2019 - Present

      · Ensure the successful delivery of BCWA’s Young People Outreach Services and Children services · Provide support, supervision and direction to the staff to ensure the successful delivery of high-quality services that provide empowerment and recovery for women and children who have experienced domestic abuse and other forms of VAWG · Lead BCWA’s Young People and Children Services through a period of transformation and growth · Provide comprehensive management information and outcome and target based reporting to feed into service development and evaluation and report to founders · Evaluate and monitor outcomes of young people and children services and feed into service improvement and development · Represent BCWA to a range of partners and stakeholders with the aim of improving their understanding of services and building an effective network · Manage any safeguarding concerns raised by staff, keeping management abreast of safeguarding concerns and co-ordinated with statutory services as needed · Identify and assess the risks and needs of young women using Dash Risk Checklist · Provide one-to-one outreach support to young women (aged 13-25) who have experienced domestic abuse and are living in either Bromley or Croydon · Co-facilitate a 6-week support group for young women aged 16-25 who have experienced domestic abuse Show less

    • United Kingdom
    • Non-profit Organizations
    • 300 - 400 Employee
    • Team Leader- Modern Slavery Response Team
      • Oct 2018 - Oct 2019

      • Experience in recruitment and delivery of induction for outreach advocates.• Managing Advocates; supervising, supporting, motivating, assessing, monitoring and ensuring good practice. • Managing KPI’s and Monthly Reporting. • Experience of working within a budget.• Training external organisations and statutory agencies on human trafficking and NRM process.• Leading monthly team meetings.• Leading team financial reports to the Salvation Army.• Leading partnerships with other organizations. Show less

    • Advocate-Modern Slavery Response Team
      • Sep 2015 - Sep 2018

      • Provide pro-active service, emotional and practical advice to survivors of Modern Slavery.• Develop individual support plan to meet individual risks the client faces.• Manage a caseload ensuring each client receives services appropriate to their individual needs.• Identify and assess the risks and needs of service users using a Detail-based-Needs-Assessment • Keeping records on the database.• Managing my own work load and effective time management.• Experience of lone working.• Communicating and referral to external agencies.• Empowering service users and supporting them to focus on future goals. Show less

    • Locum Refuge Manager
      • Mar 2015 - Apr 2015

       Responsible for managing and process referrals for the admission of survivors of domestic violence to the refuge.  Responsible for providing high quality practical and emotional support for survivors of domestic violence and their children living in LAWA´s refuge. Assessing and advising women on their entitlement to welfare rights and housing benefits.  Developed support plans for each resident. Organising and delivering group sessions with residents to ensure the smooth running and the armory of the refuge. Supervising the administrator. Show less

    • Capacity Building Worker
      • Oct 2014 - Mar 2015

       Building and maintaining partnerships with other agencies. Promoting Services with other agencies. Awareness raising session for Spanish and Portuguese speaking clients. Speaker at different events, representing LAWA such as: The International Day of the elimination of violence against Women and the celebartion of the contribution of Latin Americans to Islington.

    • Children and Young People Advisor
      • Apr 2014 - 2015

      Responsible for providing high quality practical, personal and emotional support to survivors of domestic violence and their children living in LAWA´s refuge. To meet their needs and to have a positive impact on their lives. Facilitate 2 group sessions per week for each group age of children/young people living at the refuge. Assessing mothers’ parenting needs and to encourage and support mothers in contributing to their children´s development and improving their outcomes. In response organising and delivering workshops to improve parenting skills and related subjects. Providing workshops for women and mother’s victims and survivors of domestic violence. Providing Individual and Family Sessions to overcome trauma due to their domestic violence experience. Liaising with professionals, including Health Visitors, GPs, social workers, Children’s Centres, Schools and other children and women organizations. Organising and delivering holidays play scheme and activities during the year. Monitoring and evaluating outcomes. Show less

    • United Kingdom
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Psychotherapist Volunteer
      • Jan 2014 - Apr 2014

       Providing weekly counselling and Art therapy sessions for Latina American young women affected but not limited to domestic violence.  Co-facilitator of a reading group (the East Street group). This was a reading group for men and women with mental health concerns. In partnership with the Reader Organisation.  Facilitating clients to improve, enhance and develop physical, mental and emotional well-being through the inner insights gained during the creative process.  Conducting assessments and developing client treatment plans. Participating in peer supervision and individual supervision  Responsible for planning, prioritizing and managing an appropriate client case load. Show less

    • United Kingdom
    • Civic and Social Organizations
    • 700 & Above Employee
    • Case Worker Volunteer
      • Nov 2013 - Jan 2014

       Responsable for providing high quality practical, personal and emotional support to refugees and asylum seekers.  Liaising with professionals, including soilicitors, home office officers, and other refugee agencies.  Provide a therapeutic approach.  Responsable for providing high quality practical, personal and emotional support to refugees and asylum seekers.  Liaising with professionals, including soilicitors, home office officers, and other refugee agencies.  Provide a therapeutic approach.

    • Professional Training and Coaching
    • 1 - 100 Employee
    • Psychologist
      • Apr 2010 - Aug 2012

       Providing counseling and art therapy for the Internal Displaced Persons in Ciudad Bolivar-Bogota (Individuals and groups).  Providing counseling and art therapy to children and adults who suffer from mood disorders.  Encouraging individuals and family members to develop and use skills and strategies for confronting their problems in a constructive manner.  Created a video about how art therapy can heal the displaced population of Colombia.  Presented “Art to heal the Displaced population of Colombia”, at the First International Conference on Art in Response to Violence, in Chicago, IL.  Trainer for the Buenaventura-Colombian torture treatment project.  Maintaining case files that include activities, progress notes, evaluations, and recommendations. Show less

    • Individual and Family Services
    • 1 - 100 Employee
    • Academic Coordinator
      • Aug 2010 - Jun 2012

       Coordinating that the instructional staff meet the goals, mission and philosophy of the Montessori British School  Supervising, training and monitoring the instructional staff.  Completing classroom observations regularly and providing verbal and written feedback to instructional staff.  Assisting instructional staff with educational modifications and student discipline as needed.  Coordinating with instructional staff in organising and facilitating the monitoring of students’ academic progress.  Attending parents with different concerns about the academic performance of their child, and provides emotional support and practical advice.  Providing psychoeductaional workshops for parents. Show less

    • United States
    • International Affairs
    • Mental Health Clinical Counselor and Art Therapist Intern
      • Aug 2008 - Jul 2009

       Providing group, couples and individual counselling and art therapy for survivors of the political violence, such us refugees adults, families and children who suffer from trauma and mental illness. (PTSD, Major Depression, anxiety disorders and psychosis).  Support refugees children in their school settings to help them adapt in their new life.  Completed integrated mental health assessment.  Evaluated the outcomes of therapy.  Participate in a multidisciplinary teamwork.  Kept Records and write reports. Show less

Education

  • University of Essex
    MA, Refugee Care
    2012 - 2013
  • Adler School of Professional Psychology
    MA, Counselling Psychology: Art Therapy
    2007 - 2009
  • Universidad de La Sabana
    BA, Psychology
    2000 - 2005

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