Experience

Geneva Call

• Switzerland
• Non-profit Organization Management
• 1 - 100 Employee

• HR Manager

  • Sep 2018 - Present

  I deliver subject matter expertise, while managing full-cycle recruiting, developing and executing recruitment staffing plans, and overseeing diverse candidate pipelines to meet and exceed organisational objectives. I evaluate human resource structure, systems, and processes to identify opportunities for change and improvement, as well as to develop and implement improvement plans. I follow up with field visits to all countries in collaboration with IC (in line with HQ). I develop and deploy standard policies, processes, and procedures in core process areas to ensure appropriate deployment within each region. I investigate allegations, including harassment, fraud, and transgressions of the code of conduct. I create action plans for employee development and PDR, and assist with audits for 130 employees. I provide HR backup, archiving, time tracking, time sheets, and wage grids for each national office. Key Contributions: • Identified need for skills development and delivered effective training and mentoring to staff regarding COC, whistleblowing, performance management, stress management, onboarding, and recruitment process aimed at improving overall staff efficiency. • Developed high-level relationships with stakeholders to devise and implement improvement initiatives. • Participated in development of ERP recruiting module's specifications and oversaw installation. Show less



Norwegian Refugee Council

• Norway
• Non-profit Organizations
• 700 & Above Employee

• HR Manager

  • Apr 2016 - Jul 2018

  I served as human resources manager for Syria Response Program and built HR processes and procedures in compliance with NRC Global Standards. I supported initiatives to strengthen 200 national employees and 35 expatriates, while ensuring compliance with local standards of employability and labour legislation, human resources policy, and policies of the NRC. I ensured a safe and uniform filing of personnel papers in all zone offices by conducting performance management assessments in the geographic context of intervention regions and responding quickly to shortcomings. Key Contributions: • Contributed to creation of the National Human Resources and Administration Strategy and Action Plan and streamlined national systems, processes, and resources to enable programme execution. • Provided training, support, control, and development for HR teams in collaboration with regional training advisor. Show less



HelpAge International

• United Kingdom
• Civic and Social Organizations
• 200 - 300 Employee

• Finance & Support Services Manager

  • Aug 2015 - Apr 2016

  I provided proactive, timely, and cost-effective generalist HR support across all aspects of the employee lifecycle to assist in the resolution of HR-related issues and policies. I managed employee relations, succession planning, compensation, organisational design, and performance management of an overall workforce of 90 national employees and five expatriates. I implemented human resources initiatives to strengthen partners, improve the organisation, and check processes in place. Key Contributions: • Identified areas for improvement and implemented changes to improve organisation and efficiency. • Developed and executed strategies to improve overall performance and productivity of organisation. Show less



Handicap International

• Non-profit Organizations
• 1 - 100 Employee

• Administrative Coordinator

  • Jun 2013 - Jun 2015

  I supervised the program's financial and administrative operations (budget, treasury, financial control, donor reporting). I provided project managers with efficient training and assistance in managing a $5 million budget for 200 personnel, including five foreign workers. Key Contributions: • Successfully managed administrative and financial parts of the programme, including budget, treasury, financial management, and donor reporting. • Developed efficient financial controls to ensure adherence to rules and guidelines established by donors and the organisation. Show less



DG European Commission Humanitarian Aid Office - ECHO

• Regional Administrative Coordinator

  • Jun 2010 - Jun 2013

  I managed the office for East Africa and provided administrative and financial support for eight offices, 50 employees, and 25 expatriates. I managed a €2.5 million budget, oversaw daily office accounting, and supervised financial reporting to the headquarters. assured that processes were followed, personnel files were updated in accordance with national labour laws, and contracts with overseas workers and budgets were honoured in accordance with the guidelines set out by European Commission. I managed the office for East Africa and provided administrative and financial support for eight offices, 50 employees, and 25 expatriates. I managed a €2.5 million budget, oversaw daily office accounting, and supervised financial reporting to the headquarters. assured that processes were followed, personnel files were updated in accordance with national labour laws, and contracts with overseas workers and budgets were honoured in accordance with the guidelines set out by European Commission.