Experience

Infosec

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Technical Editor

  • Jun 2018 - Present

  Editor, writer and researcher for security awareness articles and modules. Writer of the award-winning phishing education series, "Marine Lowlifes"; primary writer of the "Need to Know" and "Just the Facts" education series; primary writer of the "Avoid 'Em All" and Infosec NCSAM "Wild Net" poster and infographic series. Works on a diverse array of projects for clients in private industry and government. Editor, writer and researcher for security awareness articles and modules. Writer of the award-winning phishing education series, "Marine Lowlifes"; primary writer of the "Need to Know" and "Just the Facts" education series; primary writer of the "Avoid 'Em All" and Infosec NCSAM "Wild Net" poster and infographic series. Works on a diverse array of projects for clients in private industry and government.



Vail Systems

• United States
• Software Development
• 100 - 200 Employee

• Technical writer

  • Oct 2017 - Sep 2018

  Contractor working to revise and update internal documentation, including monthly newsletter and "Vail Decoded" company manual. Contractor working to revise and update internal documentation, including monthly newsletter and "Vail Decoded" company manual.



Hy-Vee, Inc.

• Retail
• 700 & Above Employee

• Night worker

  • Mar 2015 - Feb 2017

  Handled currency and customer relations, assisted night crew in packing and stocking. Handled currency and customer relations, assisted night crew in packing and stocking.



Vail Systems

• United States
• Software Development
• 100 - 200 Employee

• Technical writer

  • Jun 2010 - Jan 2015

  Independent contractor. Provided customer support in troubleshooting VoIP connections. Wrote website copy and FAQs, reinterpreting technical language for ease of comprehension by non-professional users. Maintained company social media presence with the goal of keeping customers informed and humanizing the brand. Independent contractor. Provided customer support in troubleshooting VoIP connections. Wrote website copy and FAQs, reinterpreting technical language for ease of comprehension by non-professional users. Maintained company social media presence with the goal of keeping customers informed and humanizing the brand.



Vail Systems

• United States
• Software Development
• 100 - 200 Employee

• Intern

  • Jun 2009 - Aug 2009

  Summer internship with focus on technical writing, advertising strategies and website copy. Completed internship before returning to school to complete degree. Summer internship with focus on technical writing, advertising strategies and website copy. Completed internship before returning to school to complete degree.