Experience

Smart Training and Recruitment

• United Kingdom
• Education Management
• 1 - 100 Employee

• Trainer /Tutor /Assesor

  • 2012 - Present

  Supporting and assessing people working towards National/Scottish Vocational Qualifications and Apprenticeship. Ensure that candidates meet the occupational standards required to achieve their qualification. My work includes: • planning and delivering NVQ/SVQ/Apprenticeship training programmes and workshops • observing candidates in the workplace • examining candidates' portfolios of evidence • questioning candidates to assess how they would deal with non-standard situations • providing feedback to candidates, and offering advice if the standards are not met • signing off the NVQ/SVQ Apprenticeship / when the candidate has met all the requirements • keeping records of candidates' progress, according to the requirements of the NVQ/SVQ/ Apprenticeship awarding bodies • attending meetings with other assessors • Working closely with training staff and candidates' line managers.



Citizens Advice

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Trainee Generalist Adviser

  • Sep 2008 - Dec 2011

  Helping people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. Key Achievements • To provide the advice people need for the problems they face on Benefit, Debt, Housing, Employment etc. Advices are given face-to-face or by phone. • To improve the policies and practices that affect people’s lives. • Providing free, independent, confidential and impartial advice to everyone on their rights and responsibilities, by valuing diversity, promoting equality and challenging discrimination.