Catherine Benjamin
Programs Manager at Freedom Trail Foundation- Claim this Profile
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Bio
Experience
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Freedom Trail Foundation
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United States
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Travel Arrangements
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1 - 100 Employee
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Programs Manager
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Feb 2022 - Present
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Safdie Architects
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United States
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Architecture and Planning
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1 - 100 Employee
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Reception Administrator
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Aug 2020 - Feb 2022
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Boston Tea Party Ships & Museum
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Historical Interpreter
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Feb 2017 - Mar 2020
Guided an hour-long interactive, educational presentation on the history of 18th century Boston Hosted a variety of educational programming for students, including virtual tours over Skype and Zoom, and guided in-person school group tours through museum and on replica ships Provided exceptional customer service, problem resolution under pressure, and established positive connections with guests from all over the world Researched 18th century Boston history, wrote an accurate and entertaining script to perform during daily tour experience Show less
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Red Line Cafe
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United States
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Restaurants
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1 - 100 Employee
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Barista/Shift Manager
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Jan 2016 - Feb 2017
Prepared a variety of coffee drinks, smoothies, and other beverages in a fast-paced environment Built a rapport with new and regular customers while processing orders on a POS cash register Assisted in the training of new employees Maintained a thoroughly clean and organized work environment Prepared a variety of coffee drinks, smoothies, and other beverages in a fast-paced environment Built a rapport with new and regular customers while processing orders on a POS cash register Assisted in the training of new employees Maintained a thoroughly clean and organized work environment
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Tour Guide
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Sep 2012 - Dec 2015
• Guided guests through museum and narrated educational historical presentation about the Salem Witch Trials • Answered guest questions about the history of Salem; provided entertaining and welcoming environment • Sold tickets, worked cash registers, made gift shop sales, stocked merchandise and kept gift shop organized and clean • Supervised other gift shop employees; assigned tasks and ensured they were completed in a timely manner • Counted out cash at end of day; organized daily sales reports • Answered telephones and booked group tours Show less
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Salem State University
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United States
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Higher Education
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700 & Above Employee
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Acting Student
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2011 - 2015
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Education
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Salem State College
Bachelor of Fine Arts (BFA), Theatre Performance