Experience

DIMA Marketing & Distribution SAL

• Lebanon
• Retail
• 1 - 100 Employee

• Boutique Manager

  • Aug 2014 - Present



LAKKIS REST HOUSE

• Dbayeh

• Restaurant Manager

  • Jan 2013 - Jan 2014

  • Oversee the servers that work shift each night. • Insure that the restaurant is kept clean and everyone is pulling their weight. • Make sure food is prepared correctly and is delivered to the customer in a timely manner. • Communicate with all employees to make sure everyone is working hard to take care of all customers. • Oversee all customer complaints and assist the problem correctly for the best benefit of the customer and the store. • I am in charge of making sure the store is ready for health inspections. Show less



PUNTA DEL ESTE

• Dbayeh

• Waitress

  • Jan 2013 - Nov 2013

  • Great guests and make them feel comfortable. • Learn menu items and be able to describe them appropriately to guests. • Take beverage and food orders. • Deliver beverages and food in a timely manner. • Check-in with guests to ensure that everything is going well. • Clear dirty dishes from table. • Refill beverages throughout the meal. • Deliver guest’s bill and thank them for dining at the restaurant. • Work with other servers and be a team player. • Great guests and make them feel comfortable. • Learn menu items and be able to describe them appropriately to guests. • Take beverage and food orders. • Deliver beverages and food in a timely manner. • Check-in with guests to ensure that everything is going well. • Clear dirty dishes from table. • Refill beverages throughout the meal. • Deliver guest’s bill and thank them for dining at the restaurant. • Work with other servers and be a team player.



GRAND OPTICAL

• Dbayeh

• Sales Associate

  • Jan 2010 - Dec 2011

  • Find out prospective customers/clients and new target segment and penetrate sales in that area. • Converting leads to sales through good communication, follow-ups and positive attitude. • Understand the product benefits and advantages, prepare strategies according to it and be able to execute those strategies at right time. • Responsible for developing a portfolio of new accounts through new business development. • In charge of bringing new opportunities, managing the full negotiation and closing process with clients from start through to finish. • Dealing with customers’ enquiries face to face, over the phone or via email. • Complete understanding about the product and finding out how to market products for different segments. • Monitoring the situation of the market, ups and down, finding out the competitors, latest innovation of the products. • Contacting prospective customers and discussing their requirements. • Achieving all revenue targets & objectives in line. • Planning and organizing daily tasks, as well as having the ability to prioritize workload: work effectively under pressure and to tight deadlines to ensure all opportunities are maximized Show less