Experience

Children's Healthcare of Atlanta Cardiology

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Data/Application Analyst

  • Mar 2021 - Present

  - Lead team in planning and executing move from SharePoint 2016 on prem to SharePoint Online- Build form entry systems and workflows with Power Automate and PowerApps to automate processes in SharePoint, Teams and Office 365- Retrieve and analyze form data with SQL, Access, and Excel to highlight relevant information- Manage SharePoint and WordPress sites for company hybrid intranet through working with each department to create functional and meaningful worksites- Teach staff, managers, and physicians how to use MS Teams, Office 365, SharePoint, WordPress, Adobe Pro, other necessary software to prevent user error issues and find solutions that meet their needs- Awarded Above & Beyond award multiple times: an internal award based on coworker and manager nominations to celebrate staff who exhibit exceptional qualities of service, teamwork, and integrity Show less

• IT & Facilities Administrator

  • Nov 2018 - Mar 2021

  - Planned and managed SharePoint 2016 on prem and WordPress sites for company hybrid intranet through working with each department to create functional and meaningful worksites- Built workflows using SharePoint Designer to automate processes in SharePoint 2016- Managed facilities department work order system by coordinating and tracking solutions to issues that arise at 20+ locations- Analyzed facilities processes and intranet traffic data for trends and improvement opportunities- Taught staff, managers, and physicians how to use MS Teams, Office 365, SharePoint, WordPress, Adobe Pro, among other necessary software to prevent user error issues and find solutions that meet their needs- Managed access for badged security system and performed quarterly QA reports that meet HIPAA compliance requirements Show less

• Clinical Support/Operations Coordinator

  • Apr 2014 - Nov 2018

  - Supported several departments, including but not limited to Facilities, Marketing, Nursing, Contact Center, and Health Information Services- Updated SharePoint and other intranet system information, which included creating pages, lists and auditing permissions and accesses for the sites.- Created meaningful reports to assess the call volume and support needs for Clinical Operations and Contact Center departments.- Created a new functional work order system for the Facilities department in SharePoint- Worked with multiple departments to create lists and libraries to meet various needs. - Facilitated the export of all access data from previous badge security system and the import of it into new system Show less



JMK

• Atlanta, Georgia

• Consumer Services Representative

  • Aug 2013 - Apr 2014

  - Planned and managed Access Database for inventory of samples and worked with account managers to meet sale call and vendor needs - Organized large data sets into meaningful organized reports to analyze trends in sales - Communicated with national account managers, customers, and clients to proactively find solutions to any issues that arose - Planned and managed Access Database for inventory of samples and worked with account managers to meet sale call and vendor needs - Organized large data sets into meaningful organized reports to analyze trends in sales - Communicated with national account managers, customers, and clients to proactively find solutions to any issues that arose



Vanderlande

• Netherlands
• Automation Machinery Manufacturing
• 700 & Above Employee

• Administrative Assistant - Temporary Employee

  • Jun 2013 - Jul 2013

  - Guided and assisted project manager with Access database management and created functional reports in Excel - Guided and assisted project manager with Access database management and created functional reports in Excel



Smallwood

• Architecture and Planning
• 100 - 200 Employee

• Records Manager and Administrative Assistant

  • Feb 2008 - Jan 2013

  - Successfully developed and maintained a record management database using Microsoft Access, which made storage and retrieval of items from warehouse and office filing space more efficient - Designed manual for record management database sufficient for various levels of user experience in Access - Reorganized and Re-cataloged the company warehouse and increased capacity for new items by 40% - Researched pricing and availability of publications for reference library and managed publications purchase - Created reference library database in Access to manage and track usage and need of publications Show less



MortgageIT

• Banking
• 100 - 200 Employee

• Pricing Coordinator

  • Dec 2006 - Feb 2008

  - Calculated and managed daily rate lock pricing on all mortgages for the Atlanta branch using company database and rate pricing calculation spreadsheets - Organized large data sets into manageable and meaningful reports for account executives and managers - Calculated and managed daily rate lock pricing on all mortgages for the Atlanta branch using company database and rate pricing calculation spreadsheets - Organized large data sets into manageable and meaningful reports for account executives and managers