Senior Brand Manager

• Jan 2022 - Present

Brand Manager

• Jan 2020 - Jan 2022

Assistant Brand Manager

• Jan 2019 - Jan 2020

Field Marketing Manager

• Jan 2018 - Jan 2019

Field Sales & Marketing

• Mar 2016 - Jan 2018

Responsible for promoting and selling KIND bars across London. Through a comprehensive programme of product demos, build awareness with consumers and accelerate distribution across both current and new accounts.

Outpatient Coordinator

• Aug 2015 - Nov 2015

Marketing Base Comms

• Jul 2013 - Jul 2014

Part of a dynamic and commercially-focused marketing team which involved customer acquisition, retention, value growth and CRM. Specifically responsible for engaging with O₂’s base of customers (c.17m) through digital multi-channel base communications. •Given full responsibility for showing incremental return on key campaigns which entailed working closely with stakeholders on both client and agency side. Assisted by my background in consumer psychology, made improvements in the way we communicate with customers which improved conversion rates and increased customer satisfaction in campaigns such as International Sim churn reduction. •Pro-actively investigated the business issue of ‘driving mobile data usage’ – looking into how O₂ can change customer behaviour around data usage to drive revenue. Alongside core team responsibilities, I fully immersed myself in the company by: •Volunteering to present the quarterly marketing plans to the telesales teams, participating in O₂ThinkBig events, learning Spanish to assist with my development within the company and notably, pioneered and led monthly ‘NetBudz’ meetings with the Marketing Interns and Grads to share our experiences across the directorate. HR recognised this as a success and as a result integrated it into future Graduate and Intern programmes.

Marketing Promotions Assistant

• Oct 2012 - Mar 2014

Responsible for presenting and promoting TARGET jobs.co.uk at various student and graduate employment fairs. Role requires me to influence students to register to receive emails and engage them by demonstrating/explaining products and incentives. Requires passion, determination, tenacity and communication skill Responsible for presenting and promoting TARGET jobs.co.uk at various student and graduate employment fairs. Role requires me to influence students to register to receive emails and engage them by demonstrating/explaining products and incentives. Requires passion, determination, tenacity and communication skill

Sales Assistant and Event Organiser

• Dec 2012 - Dec 2012

Sales Assistant

• Aug 2009 - Oct 2011

Highly trained in customer service and operating systems following four week training course prior to employment. Excellent team player which contributed to our department being awarded ‘Department of the Month’. My excellent customer service, determination and people skills evidenced by being awarded many merit awards during my employment My creativity was fully exploited in the displays and merchandising within our department, increasing my understanding of consumer behaviour and marketing. One of the youngest of 800 people employed to open the Flagship store in Wales after an extensive recruitment campaign which attracted 8000 applicants. Tenacity, determination and people skills enabled me to be part of a very successful department.