Experience

Qstream

• United States
• E-Learning Providers
• 1 - 100 Employee

• Client Services Consultant

  • Dec 2018 - Present

  Helping Teams Drive Performance & Productivity at Scale. Making People Better At What They Do. The only microlearning platform to reinforce key knowledge, develop skills, and drive behaviours in just three minutes a day. Qstream is a MicroLearning platform that combines performance analytics, coaching optimization and knowledge reinforcement in one powerfully simple mobile enterprise solution. The platform’s analytics engine continuously synthesizes millions of data points from responses to brief, scenario-based challenges into sales fluency heat maps and coaching actions that give sales leaders greater confidence in their team’s ability to win. Winner of several product innovation awards, today we’re successfully helping high-growth sales teams: - Drive sales transformation - Build an effective coaching culture - Accelerate new hire onboarding - Align core messaging - Manage competitive threats - Enable continuous sales, field service, and channel support Today Qstream is being used by 14 of the top 15 global pharma brands, as well as leaders in medical devices, technology, healthcare, and financial services. Learn more at Qstream.com/resources or request a personal demo at https://Qstream.com/request_demo/. See less



Bank of Ireland

• Ireland
• Banking
• 700 & Above Employee

• Investment and Insurance Manager @ Bank of Ireland Life

  • Dec 2017 - Nov 2018

• Premier Relationship Manager

  • Jun 2016 - Nov 2017

  Premier Advisor in Bank of Ireland, Dun Laoghaire. I am a Qualified Financial Advisor. I provide my Customers with access to a range of financial opportunities, so they can make the most of their money.I provide advice and recommendations on their Day to Day banking needs, Savings and Investments, Lending, Mortgages and General Insurance. I also work closely with my colleagues in Bank of Ireland Life who provide expertise in the area of Protection, Pensions & Long term investment needs. In addition to myself as a direct point of contact my customers have access to the Premier Banking Team, a dedicated team of financial advisors available between 24 hours a day and seven days a week.



Bank of Ireland

• Ireland
• Banking
• 700 & Above Employee

• Business Advisor

  • Nov 2015 - Apr 2016

  Financial advisor coupled with relationship manager for SME, sole trader and partnership customers within the Bank of Ireland group providing financial reviews to best suit the customers business needs. All areas of the business reviewed and assisted in providing customers with leasing, reducing transactional fees and charges, commercial mortgages, providing term and stocking loans, overdrafts, providing life cover, pensions, merchant services and showing the customer what we can provide under the BOI umbrella

• Customer Advisor

  • Mar 2015 - Oct 2015

  Providing full financial reviews for personal and premier customers, advising them on best practice to reaching their financial goals. A range of products can be used to achieve these goals, from mortgages to day to day lending, overdrafts, life cover, pensions etc. A range of other advice like showing value, how to lower fees and charges, best way of saving and to use these saved funds in a most effective manner

• Customer Service

  • Feb 2014 - Mar 2015

  While in this position I learned the basics of retail banking in one of Ireland busiest branches. Dealing on multiple fronts and helping customers deal with varying needs from Global Markets, basics criteria of lending, to assisting small businesses with their day to day needs



AIB

• Ireland
• Banking
• 700 & Above Employee

• Sepa Migration Team

  • Aug 2013 - Feb 2014

  After returning from Australia, I assisted with the migration of AIB customers from EFT to the new SEPA platform After returning from Australia, I assisted with the migration of AIB customers from EFT to the new SEPA platform