Experience

Australian Government

• Australia
• Government Administration
• 700 & Above Employee

• Team Lead

  • Sep 2022 - Present



Australian Government

• 200 - 300 Employee

• Delegate

  • Sep 2021 - Sep 2022

• Subsidy Advisor

  • May 2019 - Sep 2021



St Vincent's Health Australia

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Recruitment Advisor

  • Mar 2018 - Apr 2019

  Assisting Facility Managers to shortlist, screen and interview candidates to find the right people to care for our most vulnerable community members. Assisting Facility Managers to shortlist, screen and interview candidates to find the right people to care for our most vulnerable community members.



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Customer Service Consultant

  • Mar 2015 - Mar 2018

  Undertaking both telephonic and electronic inquiries, assisting Telstra Business customers experiencing issues with their service, bills and connections. High degree of problem solving, and customer service. Undertaking both telephonic and electronic inquiries, assisting Telstra Business customers experiencing issues with their service, bills and connections. High degree of problem solving, and customer service.



Mission Australia

• Australia
• Non-profit Organization Management
• 700 & Above Employee

• Employment Advisor

  • Oct 2011 - Mar 2015

  As an employment advisor my role was to work with unemployed Australians as part of the Department of Human Services program managing clients barriers to employment. As an employment advisor my role was to work with unemployed Australians as part of the Department of Human Services program managing clients barriers to employment.



Medibank

• Australia
• Insurance
• 700 & Above Employee

• Job Capacity Assessor

  • Jan 2011 - Jun 2011

  Assessing long term unemployed persons barriers and interventions to employment. Ended due to restructure of Government Contract no longer outsourcing to private practices. Assessing long term unemployed persons barriers and interventions to employment. Ended due to restructure of Government Contract no longer outsourcing to private practices.



Medibank

• Australia
• Insurance
• 700 & Above Employee

• Business Support / JCA Administrator

  • Mar 2006 - Sep 2010

  Within the Business Support Team my role is varied as I am cross-trained to be able to assist the Job Capacity Assessment administration team when required. Business Support Administration role included:  Reporting to Business Support Manager to ensure all their administrative requirements are taken care of  Responsible for the Job Capacity Account program – ensuring all referrals are entered in a timely manner, files are created for consultants, non attendances by clients are followed up and confirmation of appointments are done either via telephone or SMS and accounts are corrent during EOM review.  Sending monthly report to management regarding outcome values collated by Psychologists undertaking JCAc program.  End of Month pre-billing report, to ensure values and time sheets entered by Psychologists are correct, and billing external providers and claiming monies back through Government Computer System – EA4000.  Assisting other team members when required