Experience

APT-ICC

• United Kingdom
• Chemical Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Jan 2020 - Present

• Operations Manager

  • Aug 2016 - Present

  Operation Administrator to the top UK chemical cleaning company



PSW Search

• United Kingdom

• Business Development Manager

  • Feb 2016 - Jun 2016

  Business Development Manager: responsible for developing and fnding new clients. using the resourses available "thinking outside of the box" to get clients on board. Business Development Manager: responsible for developing and fnding new clients. using the resourses available "thinking outside of the box" to get clients on board.



Sofasofa

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• G M

  • May 1988 - May 2015

  Health& safety, customer service, administration, despatch, communication, production, litigation

• General Manager

  • May 1988 - May 2015

  health & safety, customer liaison,

• Health and Safety Manager

  • May 1988 - May 2015

  All aspects of Health & Safety.proactive & reactive investigation and reportsaccident reportsInsurance claimsrisk assessmentslitigationwritten reports reporting to the board Directors

• Key Account Manager

  • May 1988 - May 2015

  responsible for the handling of Sofasofas main key account. Query handling, problem solving, logistics, time sensitive deadlines, new product, liaison.

• Administrator

  • May 1988 - May 2015

  all administrative dutiesafter- sales reporting to the directors on all customer complaints and reports on action taken to resolve issues.Litigation on customer complaints. court attending and reporting.HR - employment records, warnings, health assessments, start up packs.Customer Service

• Quality Manager

  • May 1988 - May 2015

  Quality manager, quality control, Inspection, Reporting to the board of directors. Report writing, customer complaints and liaison.



KIRKDALE MAIL ORDER LIMITED

• Truck Transportation

• General Manager/ Health & Safety

  • May 1988 - May 2015

  Accustomed to working with senior management. Able to communicate and present confidently, clearly and expressively Managing Key Accounts Passionate about customer service. A sound knowledge of organisational structures. Implementing business procedure. Business to Business marketing and sale Completing risk assessments, outlining safe operational procedures and writing health & safety policies. Rigorously undertaking inspections at several sites to ensure policy and procedures were implemented. Maintaining records of inspections and producing reports. Keeping up to-date and ensuring knowledge of new legislation. Arranging training and advising on Fire Regulations, Hazard Substances, Noise, Occupational diseases, etc. Determining company’s objectives and policies and monitoring progress to achieving such aims. Exercising reasonable care and diligence. Monitoring board responsibility for health and safety-proactive and reactive Exercising independent judgement. Scheduling workloads to meet priorities and targets. Driving the sales and marketing strategy. Ensuring that company goals are met by the efficient management of personnel and resources. Ensuring high levels of customer service including order replacement and organisation of repair of defective products. Managing financial budgets. Overseeing transport ensuring the efficient delivery of goods to customers. Call Management Skills Purchase and sales ledger Bank reconciliation and Producing turnover statements. Providing creditors with VAT receipts. Pursuing outstanding debts. Show less