Catalina Sena-Houston
Customer Service Representative at Anthem- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Columbus, Georgia, United States, US
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Experience
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Anthem
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United States
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Insurance
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700 & Above Employee
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Customer Service Representative
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May 2021 - Present
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Anthem
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United States
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Insurance
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700 & Above Employee
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Medical and Dental Claims Representative
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Aug 2019 - Mar 2021
Review and analyze claims to determine proper action to take according to claim policies and procedures.
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Customer Service Representative
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Sep 2015 - Aug 2019
Proactively resolve customer and provider questions and concerns. Guide members how use the most of their benefit plans and interpret policy verbiage.
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Education
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Wayland Baptist University
Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General -
University of Phoenix
Associate of Arts and Sciences - AAS, Information Technology
Community
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