Catalina Sena-Houston

Customer Service Representative at Anthem
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Georgia, United States, US

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Bio

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Experience

  • Anthem
    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Service Representative
      • May 2021 - Present

  • Anthem
    • United States
    • Insurance
    • 700 & Above Employee
    • Medical and Dental Claims Representative
      • Aug 2019 - Mar 2021

      Review and analyze claims to determine proper action to take according to claim policies and procedures.

    • Customer Service Representative
      • Sep 2015 - Aug 2019

      Proactively resolve customer and provider questions and concerns. Guide members how use the most of their benefit plans and interpret policy verbiage.

Education

  • Wayland Baptist University
    Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General
    2012 - 2016
  • University of Phoenix
    Associate of Arts and Sciences - AAS, Information Technology
    2009 - 2012

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