Catalina Polanco

Executive Operations Manager at Page Outsourcing
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Contact Information
us****@****om
(386) 825-5501
Location
CO
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency
  • German Full professional proficiency

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Experience

    • France
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Executive Operations Manager
      • Jan 2023 - Present

    • Senior Project Manager LATAM
      • Apr 2022 - Jan 2023

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Senior Manager
      • Jun 2021 - Jan 2023

      • Responsible for financial management to meet organizational & profitability targets implementing commercial strategies with the team. • Accountable for the Key Accounts in Colombia to meet customer satisfaction and target the SLAs. Expert in conducting cross and upselling strategies to increase the customers lifecycle and loyalty with the brand. • Matter Expert for the principal IT and Digital companies in the region by collecting data, analyzing, and providing recruitment solutions to the client. • Project manager for multinational and multicultural high impact projects for consultancy and recruitment in multiple industries such as technology, manufacturing, and oil & gas. • Accountable for the scope, budget, and timeline in recruitment projects of more than 100 specialized profiles, working in tandem with agile and waterfall methodologies. • Top fee maker Colombia 2019.

    • Manager
      • Jun 2019 - Jun 2021

      • Responsible for financial management to meet organizational & profitability targets implementing commercial strategies with the team. • Accountable for the Key Accounts in Colombia to meet customer satisfaction and target the SLAs. Expert in conducting cross and upselling strategies to increase the customers lifecycle and loyalty with the brand. • Matter Expert for the principal IT and Digital companies in the region by collecting data, analyzing, and providing recruitment solutions to the client. • Project manager for multinational and multicultural high impact projects for consultancy and recruitment in multiple industries such as technology, manufacturing, and oil & gas. • Accountable for the scope, budget, and timeline in recruitment projects of more than 100 specialized profiles, working in tandem with agile and waterfall methodologies. • Top fee maker Colombia 2019.

    • Senior IT Consultant
      • Feb 2018 - Jun 2019

    • IT & e-commerce Consultant
      • Jan 2016 - Jan 2018

      • Accountable for the Key Accounts in Colombia to meet customer satisfaction and target the SLAs. Expert in conducting cross and upselling strategies to increase the customers lifecycle and loyalty with the brand. • Matter Expert for the principal IT and Digital companies in the region by collecting data, analyzing, and providing recruitment solutions to the client.• Identify and attract new Clients B2B • Stablish high level relationships with CEO’s, Founders, CTO’s, CMO’s and HR leaders, successfully leading the new IT&Digital Division in Colombia

  • Central Bank of the Republic of Colombia
    • Central Bank of the Republic of Colombia
    • Maintenance Coordinator and Project Manager
      • 2010 - 2015

      • Planning and execution of engineering projects as well as acquisitions of equipment for the Treasury Department. • Budget Development and contract supervision for the Treasury Department. • In charge of banknote sorters, designed to count, sort and authenticate banknotes. • Planning and execution of engineering projects as well as acquisitions of equipment for the Treasury Department. • Budget Development and contract supervision for the Treasury Department. • In charge of banknote sorters, designed to count, sort and authenticate banknotes.

Education

  • Pontificia Universidad Javeriana
    Business Process Management certified, BPM
    2013 - 2013
  • FH Brandenburg, Germany
    Technology and Innovation Management
    2012 - 2012
  • Pontificia Universidad Javeriana
    Bachelor of Electronic Engineer
    2003 - 2009

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