Catalina Contardo Lavin

Nurseries Collection Specialist at Cobee
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
Skills

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Experience

  • Cobee
    • Nurseries Collection Specialist
      • Aug 2022 - Present

      Responsibilities • Manage the relationship and collections with the network of nurseries. • Create a network of nurseries, both public and private, and follow up with customers to ensure their technical issues are resolved. • Handle complaints and specific customer requests, both with nurseries and users. • Follow up with customers to ensure their technical issues are resolved. • Ensure payments and collections. • Execute admin processes required by the Operations department with a low error margin. • Define processes and find automation opportunities. • Update internal databases. • Email inbox monitoring and next steps coordination.

Education

  • Universidad de los Andes (CL)
    Service Management
    2013 - 2017
  • Ned Training Centre
    English program, upper intermediate and advanced levels
    2017 - 2018
  • Colegio Huelén
    Class 2012, School Student
    2006 - 2012
  • Saint Angela's School
    School student, Pre básica y básica
    1999 - 2005

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