Software QA Team Lead

• Jul 2023 - Present

QA Engineer

• Jun 2018 - Jun 2023

• Reviewed and analyzed software requirements and technical specifications in order to early identify potential issues; • Created, updated and maintained test plans and test cases based on functional and technical specifications; • Performed manual testing while ensuring that all testing was completed and meeting all dead-lines/schedule; • Detected and reported software defects and issues via a bug tracking system; • Teamed up with developers and other stakeholders in order to debug software defects and issues; • Ensuring that the projects follow the design documents and comply with the provided requirements; • Took part in product design and requirement reviews, offering insights into testing requirements and strategies; • Have a deep understanding of the company's software products, including new features and improvements; • Offered technical support to colleagues, customers and other stakeholders as required; • Attended team meetings, communicating testing progress and results to project managers and other stakeholders. • Road Test - testing the company's products in real environment and providing feedback to stakeholders. Show less

QA Engineer

• Nov 2015 - Jun 2018

• Maintaining good relationship with the client by attending daily or weekly meetings • Meeting release deadlines • Working in an Agile development environment • Experience on iOS and Android mobile platforms • e-commerce mobile application • Ensuring that the projects follow the design documents and comply with the requirements provided by the clients; • Understanding the client business Testing: • Creating/Updating test cases • A/B Testing • Using different tools for test case management (TestRail), bug tracking(Jira), • Using a proxy server for testing mobile applications • Started using ADB command in order to improve the testing effort • Manual testing/Feature Testing/Integration Testing/Regression Testing/Exploratory Testing/Smoke Testing; • API testing • Confirmation of fixed issues Tools: • TestRail, JIRA, Jenkins, GitHub, Odo (proxy server), ADB, Birdcage, Fabric Certificates: • ISTQB Foundation Level Show less

Transport coordinator

• Nov 2013 - Nov 2015

• Coordinating drivers and crews and send them to appropriate jobs. • Developing strong working relationship with drivers and customers. • Maintaining a good relationship with the customers. • Planning out routes and then communicating these routes to drivers and customers. • Inputting daily trip information into computer systems. • Checking driver schedules. • Letting drivers know the safest and quickest routes to take. • Making sure the transport will go as planned. In case of delays or problems on the road, inform the customers by phone or by email. • Supervising the trucks on GPS Tracking System or by phone. • Handling customer complaints or directing to appropriate department. Show less

Club Attendant (summer job)

• Jul 2010 - Oct 2013

Skills developed include team work, social interaction, customer service and the ability to work efficiently and under strict timelines Skills developed include team work, social interaction, customer service and the ability to work efficiently and under strict timelines