Experience

Songfinch

• United States
• Musicians
• 100 - 200 Employee

• Customer Success Manager

  • Jan 2021 - Present



Enterprise Car Sales

• United States
• Automotive
• 700 & Above Employee

• Sales Consultant

  • Nov 2017 - Apr 2020

  • Analyzed daily and weekly sales activity reports and key performance indicators to ensure monthly sales goals were met or exceeded• Executed problem-solving skills to determine solutions for customers in escalated situations• Trained and mentored new sales consultants on sales strategies and product knowledge• Sought out new business opportunities with credit union partners and daily rental offices; maintained close relationships to earn referrals • Analyzed daily and weekly sales activity reports and key performance indicators to ensure monthly sales goals were met or exceeded• Executed problem-solving skills to determine solutions for customers in escalated situations• Trained and mentored new sales consultants on sales strategies and product knowledge• Sought out new business opportunities with credit union partners and daily rental offices; maintained close relationships to earn referrals



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Assistant Branch Rental Manager

  • Jul 2014 - Nov 2017

  • Supervised, mentored, trained, coached, evaluated, and developed staff• Provided continual feedback regarding employee performance; met with branch personnel to monitor sales goals and overall performance• Achieved record-setting customer service scores at multiple locations by proactively seeking process improvement• Developed, planned, and actively participated in branch sales and marketing efforts to increase and improve business• Achieved top ranking on sales and performance matrix for Minnesota group• Received Gold Club award for elite sales performance



LA Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Senior Sales Counselor

  • Aug 2013 - Jun 2014

  • Performed a variety marketing techniques to attract new members• Toured, presented, and ultimately sold over 200 memberships, consistently meeting sales quotas• Advocated on the company's behalf on and off the clock • Performed a variety marketing techniques to attract new members• Toured, presented, and ultimately sold over 200 memberships, consistently meeting sales quotas• Advocated on the company's behalf on and off the clock



Independent Contractor

• Violinist

  • Jun 2004 - Sep 2013

  • Managed, marketed, and promoted myself• Booked weddings, parties, and other social events• Maintained Gig Salad page and website• Attained five-star reviews and positive feedback from past clients • Managed, marketed, and promoted myself• Booked weddings, parties, and other social events• Maintained Gig Salad page and website• Attained five-star reviews and positive feedback from past clients



Stella Blu

• Sales Manager

  • Jun 2011 - Aug 2013

  • Managed the bookkeeping duties, including the accounting of daily sales and employee payroll • Maintained a positive and friendly attitude with customers and coworkers in high-pressure and unexpected circumstances• Trained new employees on expectations and responsibilities • Organized, designed, and managed sales floor • Managed the bookkeeping duties, including the accounting of daily sales and employee payroll • Maintained a positive and friendly attitude with customers and coworkers in high-pressure and unexpected circumstances• Trained new employees on expectations and responsibilities • Organized, designed, and managed sales floor



Ensemble 61

• Administrative Intern

  • Jan 2013 - May 2013

  • Established contacts in corporations and foundations for sponsorship• Assembled press kits, updated website• Maintained mailing list • Established contacts in corporations and foundations for sponsorship• Assembled press kits, updated website• Maintained mailing list



University of St. Thomas

• United States
• Higher Education
• 700 & Above Employee

• Racquetball Co-Director

  • Feb 2012 - May 2013

  • Kept log of scores and community service hours of club members • Organized and aided in tournament participation and transportation

• Stage Manager/Sound Technician

  • Feb 2010 - May 2013

  • Designed the stage for student recitals• Recorded and mixed the performances for archives using Pro Tools



Target

• United States
• Retail
• 700 & Above Employee

• Team Member

  • Jun 2010 - May 2011



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Jul 2006 - Aug 2009