Cassie Parker, M.A.Ed.

Mental Health Program Coordinator at Promesa Behavioral Health
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Contact Information
Location
Fresno, California, United States, US

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Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Mental Health Program Coordinator
      • Nov 2022 - Present

      • Motivate and manage the clinical team to ensure all program guidelines are met via the DHCS, Title 9 regulations, Community Care Licensing, Title 22 regulations and the Fresno County Behavioral Health. · • Offer professional development opportunities, leadership, supervision, coaching, and workload supports that facilitate a healthy and positive workforce. • Collect and analyze qualitative and quantitative data, for the purpose of evaluating service delivery and how well front-line practice aligns with the practice of California’s child welfare core practice model. • Model inclusive decision-making with staff at all levels across the agency and with partners using teaming structures and approaches. • Identify and implement a transparent process at all levels to track staffing gaps and plan organizational changes. • Listen and provide timely feedback to staff and stakeholders and establish a shared expectation for follow-up. • Oversee the day-to-day Mental Health Program operations in 8 Short Terms Residential Treatment Programs (STRTP). • Manage the clinical functions of the treatment center to ensure the youth receive all required and desired services. • Review all required case documentation from the clinical team to ensure it meets all DHCS & Fresno County Behavioral Health and Medi-Cal billing standards. • Diligently track clinician productivity and provide support as needed to ensure productivity goals are met. • Facilitate training to new employees in STRTP program focusing on Trauma Informed Care, etc. Show less

    • Financial Services
    • 1 - 100 Employee
    • Planned Re-Entry Coordinator
      • Feb 2017 - Oct 2022

      ● Responsible for budget development and fiscal oversight. ● Manages all aspects of the human resources: employee selection, training, retention, performance reviews, feedback models, salary and benefit management and risk assessment. ● Develops and successfully sustains cross sector partnerships (nonprofit, governmental, for profit) to fulfill organization's mission. ● Diligently makes data driven decisions to support program development and lower juvenile recidivism in Fresno County. ● Developed and maintained a successful model to streamline services between all sustained agency contracts. ● Ensure all clients are receiving trauma informed culturally sensitive care. Show less

Education

  • National University
    Doctor of Philosophy - PhD, Organizational Leadership
    2023 - 2026
  • National University
    Master of Arts - MA, Education
  • New Mexico Highlands University
    Bachelor of Arts - BA, Criminal Justice

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