Experience

TWST Events

• United States
• Events Services
• 1 - 100 Employee

• Account Executive

  • Nov 2023 - Present

  New York, United States



BCompliant

• United States
• Real Estate
• 1 - 100 Employee

• Account Executive

  • Nov 2022 - Nov 2023

  New York, New York, United States Helping NYC with all of their building compliance and violation needs!



Hopin

• United Kingdom
• Software Development
• 100 - 200 Employee

• Manager, Customer Success, AMER Commercial East

  • Feb 2022 - Jul 2022

• Manager, Customer Success, On Site Events

  • Jul 2021 - Feb 2022

  US - East Coast



Boomset

• United States
• Events Services
• 1 - 100 Employee

• Director of Customer Success & Experience

  • Sep 2017 - Jun 2021

  75 Maiden Lane, Suite 704 - Head of the Customer Success Team - Manage on-site operations from fielding to logistics - Product Development/ UI UX Authority - Department Liaison between Sales, Development, and Client Relations

• Interim Director of Operations

  • Mar 2016 - Sep 2017

  New York, New York, United States

• Customer Success Manager

  • Dec 2015 - Mar 2016

  New York, New York, United States

• Account Executive

  • Mar 2015 - Dec 2015

  55 Broadway | 4th fl Suite 403 - Create and send invoices to recently signed clients. Monitor and follow-up clients’ payment schedules. - Manage on-site company representatives, organizing and booking their travel. Keeping all persons involved up-to-date on pertinent details. - Demonstrate Boomset software and guide clients in the preparation of their event and guest list. - Serve as both advocate and liaison between clients and The Development Team. - On-site company representative at events using Boomset… Show more - Create and send invoices to recently signed clients. Monitor and follow-up clients’ payment schedules. - Manage on-site company representatives, organizing and booking their travel. Keeping all persons involved up-to-date on pertinent details. - Demonstrate Boomset software and guide clients in the preparation of their event and guest list. - Serve as both advocate and liaison between clients and The Development Team. - On-site company representative at events using Boomset software. Train event organizers’ staff on the event management application.