Experience

JTC Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Administrator

  • May 2023 - Present



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• • Nov 2019 - Jan 2023

  • Strict monitoring of the workload and phones to ensure SLA was met daily.• liaise with several parties including customers, external parties and internal departments to ensure all appropriate actions are taken and relevant information is obtained.• Establish valid household claims by interviewing and using problem solving skills.• Administration work including Phones, emailing, issuing cheques and letters as well as handling and settling claims.

• • Mar 2018 - Nov 2019



The Malt House

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head Waitress

  • Mar 2017 - Mar 2018

  • greet customers as they arrive and showing them to their table. • serve and interact with all customers who come in to dine. • Be friendly • be fast • be confident • deal with the bill payments • greet customers as they arrive and showing them to their table. • serve and interact with all customers who come in to dine. • Be friendly • be fast • be confident • deal with the bill payments



Perth Core Library

• Australia
• Government Administration

• Student Library Assistant

  • Jun 2017 - Jul 2017

  • Issuing, returning and renewing library materials. helping with book requests • Displaying materials to attract customers • Receiving fines and charges and ensuring security • Assisting users and new users of the library, handling joining procedures sensitively • Issuing, returning and renewing library materials. helping with book requests • Displaying materials to attract customers • Receiving fines and charges and ensuring security • Assisting users and new users of the library, handling joining procedures sensitively



MONCRIEFFE ARMS HOTEL LTD

• United Kingdom
• Hospitality

• Kitchen Porter

  • Apr 2015 - Oct 2016

  • have starters and desserts finished quickly • be able to multitask • always prepared when assigned with tasks to do • observe health and safety • have starters and desserts finished quickly • be able to multitask • always prepared when assigned with tasks to do • observe health and safety