Experience

Buy It Direct Group

• United Kingdom
• Retail
• 300 - 400 Employee

• People Director

  • Oct 2018 - Present



Cotton Traders

• United Kingdom
• Retail
• 100 - 200 Employee

• Head of HR

  • Nov 2013 - Oct 2018

  Reporting to the CEO, as the most senior influencer in HR, my role is the drive transformational change throughout the business. With full accountability for the development and delivery of the people strategy within a 1,000 employee strong multi site, multi divisional service driven business. Key highlights include; Developing the HR strategy for the business, focusing on organisational culture, engagement and people capability to achieve business results. Support the Exec team to develop a clear vision and introduce values into the business to support our people strategic priority to become an employer of choice. Leading cultural change throughout the business, through the delivery of an engagement strategy focusing on internal communication, reward and recognition, leadership and learning and development. Building a high performance culture, through a newly designed performance review process. Developed and delivered a leadership development programme for the Senior and Middle Manager population to improve management capability. Leading an efficient HR team with a relentless focus on adding value and drive performance through our people Complete overhaul of all transactional processes, including on-boarding process, policies and procedures Show less



Compass Group

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• HR Business Partner

  • May 2011 - Nov 2013

  HR Business Partner A true HR business partner supporting two Operational Directors - Retail and Facilities Management. Key highlights of the role include; Designed the People strategy for the Retail division of Healthcare, to focus on performance management, talent management and succession planning Designed and launched an internal “Grow our Own” management development programme to support future business needs Designed and managed organisational structures changes to deliver efficiency and cost saving within the sector Developed a balanced scorecard to manage performance of Costa Store Managers Supported management development of Senior Management teams to focus on engagement and coaching to improve business success Managed the TUPE process of acquiring new business, from delivering sales presentations to potential clients through to managing the full TUPE transfer of new employees Won the Outstanding Contribution from Support Functions award at the 2013 Healthcare Conference Show less



Comet

• United Kingdom
• Retail
• 500 - 600 Employee

• Project Manager

  • Jul 2006 - May 2011

  Designed and launched a number of National customer proposition projects including the Next Day Delivery Service, TV Wall Mounting Service and Built In Gas and Integrated Appliance Installation Services, through; Building relationships and knowledge across the business to identify key stakeholders Leading cross functional teams, including Finance, Commercial, IS, Operations and HR through steering group meetings, to ensure all project milestones and timelines were met Identified and agreed the customer proposition with Operations, ensuring all new initiatives were maintainable, measurable and robust Devised an effective communication plan to ensure a successful launch Won the Directors Award for Services stars Other short term projects include: Working alongside HR project team to scope a reward solution for Home Delivery colleagues Managed the consultation process of the Services restructure Show less



Somerfield

• Retail
• 200 - 300 Employee

• HR Manager

  • 2005 - 2006

  Worked alongside 2 Divisional Executives to support business change across 45 stores Coached and developed the Management teams to achieve business success Performance managed the Store Managers through reviews and appraisals Delivered a range of developmental training courses for the management teams Worked alongside 2 Divisional Executives to support business change across 45 stores Coached and developed the Management teams to achieve business success Performance managed the Store Managers through reviews and appraisals Delivered a range of developmental training courses for the management teams



Comet

• United Kingdom
• Retail
• 500 - 600 Employee

• HR Business Partner

  • 2002 - 2005

  Supported the integration of the Service Centres and Home Delivery Platforms Provided consistent best practice in all aspects of employee relations Influenced and challenged management teams to achieve business results Supported the business planning and review process through close liaison with the Regional Services and Retail Managers Supported the integration of the Service Centres and Home Delivery Platforms Provided consistent best practice in all aspects of employee relations Influenced and challenged management teams to achieve business results Supported the business planning and review process through close liaison with the Regional Services and Retail Managers



Compass Group

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• HR Manager

  • Jan 2000 - Jan 2002

  Providing HR support for Little Chef and Travelodge across Scotland and the North. Providing HR support for Little Chef and Travelodge across Scotland and the North.



Matalan

• United Kingdom
• Retail
• 700 & Above Employee

• HR Officer

  • 1997 - 2000