Experience

OpenRice.com

• Technology, Information and Internet
• 100 - 200 Employee

• Senior Growth Executive

  • Feb 2022 - Present

• Growth Executive

  • Aug 2020 - Jan 2022



Workstem Payroll & HR Platform

• Hong Kong
• Information Technology & Services
• 1 - 100 Employee

• Management Trainee - Customer Success

  • Jun 2020 - Jul 2020



Gourami

• Hong Kong

• Retail Sales Assistant

  • Apr 2017 - Oct 2019

  • Communicated accurate information about promotions, customer programs, and products, providing exceptional customer service and driving retention. • Balanced and organized cash register by handling cash, counting change and storing coupons. • Received multiple positive reviews acknowledging dedication to excellent customer service. • Coordinated pop outdoor events i.e. IRIS Festival 2017-2019, Asia Yoga Conference 2017- 2018, Pinky Festival x Barbie Run 2017. • Communicated accurate information about promotions, customer programs, and products, providing exceptional customer service and driving retention. • Balanced and organized cash register by handling cash, counting change and storing coupons. • Received multiple positive reviews acknowledging dedication to excellent customer service. • Coordinated pop outdoor events i.e. IRIS Festival 2017-2019, Asia Yoga Conference 2017- 2018, Pinky Festival x Barbie Run 2017.



HKFYG

• China
• Non-profit Organizations
• 100 - 200 Employee

• Hong Kong Young Ambassador Coordinator

  • Jul 2013 - Jul 2016

  • Cultivated mindset that embraces service excellence and culture of hospitality towards local citizens and foreign visitors. • Assisted projects operation to promote hospitality in schools and communities with individuals from various age groups and professions. • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors. • Cultivated mindset that embraces service excellence and culture of hospitality towards local citizens and foreign visitors. • Assisted projects operation to promote hospitality in schools and communities with individuals from various age groups and professions. • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.