People and Culture Manager

• Sep 2023 - Present

Human Resources Coordinator

• Jun 2021 - Sep 2023

•Arrange arrival of new employees, both internationally and domestically, with employee housing accommodations •Communicate requests from employees to landlords of two housing sites, and keep tenants informed of work completed •Organize transportation with contracted shuttle company to and from work, as well as to other necessary destinations •Plan and lead employee events, including employee training sessions, monthly recognition celebrations, community service, and seasonal… Show more •Arrange arrival of new employees, both internationally and domestically, with employee housing accommodations •Communicate requests from employees to landlords of two housing sites, and keep tenants informed of work completed •Organize transportation with contracted shuttle company to and from work, as well as to other necessary destinations •Plan and lead employee events, including employee training sessions, monthly recognition celebrations, community service, and seasonal festivities •Create, update, and present employee new hire orientation program, including PowerPoint slides, activities, and packets •Guide employees through systems: Workday, Compass, ADP, benefit inquiries, housing needs, and payroll questions •Oversee internship program- recruit, plan workshops and events, and advise students throughout program •Assist in onboarding process, including screening, interviewing, collecting documents and communicating with candidates •Design back of house boards for internal information including bulletin boards, flyers, and graphics on television displays •Develop and manage LinkedIn page for property • Complete all ordering for HR office and submit purchase orders Show less •Arrange arrival of new employees, both internationally and domestically, with employee housing accommodations •Communicate requests from employees to landlords of two housing sites, and keep tenants informed of work completed •Organize transportation with contracted shuttle company to and from work, as well as to other necessary destinations •Plan and lead employee events, including employee training sessions, monthly recognition celebrations, community service, and seasonal… Show more •Arrange arrival of new employees, both internationally and domestically, with employee housing accommodations •Communicate requests from employees to landlords of two housing sites, and keep tenants informed of work completed •Organize transportation with contracted shuttle company to and from work, as well as to other necessary destinations •Plan and lead employee events, including employee training sessions, monthly recognition celebrations, community service, and seasonal festivities •Create, update, and present employee new hire orientation program, including PowerPoint slides, activities, and packets •Guide employees through systems: Workday, Compass, ADP, benefit inquiries, housing needs, and payroll questions •Oversee internship program- recruit, plan workshops and events, and advise students throughout program •Assist in onboarding process, including screening, interviewing, collecting documents and communicating with candidates •Design back of house boards for internal information including bulletin boards, flyers, and graphics on television displays •Develop and manage LinkedIn page for property • Complete all ordering for HR office and submit purchase orders Show less

Front Office Intern- Villa Guest Service Agent

• May 2020 - Aug 2020

•Greeted and checked guests into and out of the resort, maintaining proper discretion and security practices •Responded to COVID-19-related guest concerns including cancellations, modified services, and adjusted protocols •Assisted guests in quickly resolving accommodation complaints and reservation concerns as well as in planning and booking activities •Managed all Front Office equipment, including administrative machines, telecommunication systems, and software programs •Greeted and checked guests into and out of the resort, maintaining proper discretion and security practices •Responded to COVID-19-related guest concerns including cancellations, modified services, and adjusted protocols •Assisted guests in quickly resolving accommodation complaints and reservation concerns as well as in planning and booking activities •Managed all Front Office equipment, including administrative machines, telecommunication systems, and software programs

Pool Concierge

• May 2019 - Aug 2019

•Managed proper atmosphere of the pool, equipment storage, and cleanliness of facility •Served on housekeeping staff during low pool occupancy •Collaborated with different teams to ensure guest satisfaction •Managed proper atmosphere of the pool, equipment storage, and cleanliness of facility •Served on housekeeping staff during low pool occupancy •Collaborated with different teams to ensure guest satisfaction

Aramark Extern

• Jan 2019 - May 2019

•Prepared food items based on standard recipes and procedures •Served food to customers as requested while also anticipating their needs •Maintained excellent customer service and a positive attitude while interacting with guests and co-workers

JMU Student Catering and Special Events Service Worker

• Mar 2018 - Dec 2018

•Served food and beverage to guests •Maintained appearance and cleanliness of food •Transported equipment and food, set up service according to customer requests and business needs, and break down and cleaning up after events

Front of House Management Intern

• May 2018 - Aug 2018

•Interacted with guests as a hostess and server •Prepared and cooked meals with the kitchen staff •Completed management tasks including organizing seating arrangements and special packages, leading team meetings, counting banks, and speaking to guests about their experience •Interacted with guests as a hostess and server •Prepared and cooked meals with the kitchen staff •Completed management tasks including organizing seating arrangements and special packages, leading team meetings, counting banks, and speaking to guests about their experience

Summer Camp Counselor

• Jun 2016 - Aug 2017

•Supervised and interacted with campers of ages 8 - 15 •Taught multiple skill areas, encouraging personal growth •Designed and led group activities and bible studies •Maintained a safe and fun environment, managing crises and camper conflicts •Supervised and interacted with campers of ages 8 - 15 •Taught multiple skill areas, encouraging personal growth •Designed and led group activities and bible studies •Maintained a safe and fun environment, managing crises and camper conflicts