Cassidy Phillips

Operations Lead & Executive Support at Indigenous Tourism Ontario
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Contact Information
us****@****om
(386) 825-5501
Location
Hamilton, Ontario, Canada, CA

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5.0

/5.0
/ Based on 2 ratings
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Jennifer Pun

Cassidy is a great addition to any team - great work ethics, quality work, and the ability to handle high stress situations.

Lucinda Wallace

Cassidy always arrives with a smile on her face... she's an uber-organized employee with a great demeanor to boot. She's creative, has a strong work ethic and she's not afraid to put in the extra time to finish the task at hand.

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Experience

    • Canada
    • Travel Arrangements
    • 1 - 100 Employee
    • Operations Lead & Executive Support
      • Apr 2023 - Present

    • Project Manager
      • Apr 2022 - Mar 2023

      - Manage & coordinate multiple concurrent projects.- Establish project scope and parameters; oversee workback schedules and ensure timely completion of deliverables. Projects are primarily event production and product development-centric. - Implement effective systems and processes to track a variety of projects and partnerships.Provide administrative and creative support to team leads and executive staff. (Write MOUs and RFPs; create standardized forms and templates; proofreading and copy editing; print and digital ad campaign layouts, etc.). Show less

    • Project Coordinator
      • May 2021 - Mar 2022

      - Provided admin support for the Director of Operations.- In-house design tasks (e-signatures, business cards; ensure brand fidelity).- Oversaw general scheduling and time management for the Marketing department. - Provided HR support: created onboarding and offboarding checklists, revised new hire package; wrote job posts.

    • Bookkeeper - PT
      • Feb 2014 - May 2021

      Weekly and bi-weekly A/R & A/P duties such as deposit prep, data entry, payment processing, filing, collections, invoicing, general journal entries, payroll, and vendor and bill payments. Monthly VISA and bank reconciliation; quarterly WSIB reporting. Weekly and bi-weekly A/R & A/P duties such as deposit prep, data entry, payment processing, filing, collections, invoicing, general journal entries, payroll, and vendor and bill payments. Monthly VISA and bank reconciliation; quarterly WSIB reporting.

    • Canada
    • Entertainment
    • 1 - 100 Employee
    • Operations Coordinator
      • Jun 2018 - Mar 2020

      - Signage: tracked all new orders, followed up with printers for proofs and revisions; received and catalogued new signs; updated and overhauled signage inventory; supervised signage installation, removal, and storage. - Worked with Ops Director and 3rd party specialists to implement new Health & Safety program; Acquired Joint Health & Safety Committee certification. - Compiled and cross-referenced data from Security and EMS incident reports for post-fair assessment. - Signage: tracked all new orders, followed up with printers for proofs and revisions; received and catalogued new signs; updated and overhauled signage inventory; supervised signage installation, removal, and storage. - Worked with Ops Director and 3rd party specialists to implement new Health & Safety program; Acquired Joint Health & Safety Committee certification. - Compiled and cross-referenced data from Security and EMS incident reports for post-fair assessment.

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Traffic Coordinator
      • Jun 2015 - Apr 2017

      - Project managed all print and online advertising for the BMW Dealership Automotive Group (DAG) account. Ensured timely delivery of print files to publications and media buyers. - Prepared estimates for the Accounts teams; provided POs for the accounting department. - Admin and scheduling support for the PM team, i.e., created Job Control Sheets for the production studio; liaised with stakeholders agency-wide to acquire approval from each department at every stage. - Project managed all print and online advertising for the BMW Dealership Automotive Group (DAG) account. Ensured timely delivery of print files to publications and media buyers. - Prepared estimates for the Accounts teams; provided POs for the accounting department. - Admin and scheduling support for the PM team, i.e., created Job Control Sheets for the production studio; liaised with stakeholders agency-wide to acquire approval from each department at every stage.

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Stage Manager
      • Jun 2014 - Jun 2015

      Coordinated with performing artists pre-event to ensure schedules and AV needs were communicated. During event: Kept artists on schedule; maintained makeshift backstage area. Acted as venue security. Creative problem-solving on the fly. Coordinated with performing artists pre-event to ensure schedules and AV needs were communicated. During event: Kept artists on schedule; maintained makeshift backstage area. Acted as venue security. Creative problem-solving on the fly.

    • Canada
    • Entertainment
    • 1 - 100 Employee
    • Finance Assistant
      • Oct 2014 - Apr 2015

      A/R duties: Entered receipts; prepared deposit slips; processed credit cards; created invoices; filing; mailing. A/P duties: Data entry for supplier invoices and cheque requisition; journal entries; general office assistance; float prep and cash-counting during the fair; support during the annual post-Fair audit. A/R duties: Entered receipts; prepared deposit slips; processed credit cards; created invoices; filing; mailing. A/P duties: Data entry for supplier invoices and cheque requisition; journal entries; general office assistance; float prep and cash-counting during the fair; support during the annual post-Fair audit.

    • Canada
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Advertising Coordinator
      • May 2009 - Mar 2013

      - Trafficked and coordinated advertising for three bi-weekly newspapers and one biweekly magazine, and their online entities, as well as two bi-annual business directories, and two annual Pride guides. - Provided sales support for teams in Toronto, Ottawa, and Vancouver that included the creation of and execution of targeted promotional e-blasts; printed and assembled media kits and forwarded potential leads. - Trafficked and coordinated advertising for three bi-weekly newspapers and one biweekly magazine, and their online entities, as well as two bi-annual business directories, and two annual Pride guides. - Provided sales support for teams in Toronto, Ottawa, and Vancouver that included the creation of and execution of targeted promotional e-blasts; printed and assembled media kits and forwarded potential leads.

    • Customer Service Representative - FT
      • Oct 2007 - Feb 2009
    • Media Production
    • Customer Service Representative - FT
      • Sep 2006 - Oct 2007
    • Customer Service Representative (TPH Title "SOP" or Sales Order Processor) - FT
      • Feb 2002 - Sep 2006

    • Print Operator / Bindery Operator / Courier
      • May 1998 - Feb 2002

Education

  • Central Technical School
    Fine/Studio Arts, General
    1991 - 1995

Community

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