Experience

Canada Post / Postes Canada

• Canada
• Freight and Package Transportation
• 700 & Above Employee

• Learning And Development Specialist

  • Sep 2016 - Present

  Training new and existing employees at Canada Post in the various aspects of postal plant processing and delivery functions. Facilitating sessions on Violence in the Workplace, Conflict Resolution & Human Rights.Supporting Fleet trainers, evaluating new drivers on Canada Post StepVan driving

• Operations Supervisor

  • Aug 2007 - Aug 2016

  Supervise the daily operation of a team to ensure the safe and efficient sortation, routing and delivery of mail in accordance with regulations procedures and instructions.For mail processing, supervise the processing of all classes of mail in a postal facility, set daily priorities to ensure that deadlines and service commitments are met, monitor and follow up on delivery and scanning exceptions, and liaise with other functions in operations to ensure the efficient movement of mailPromote and implement work place safety and health programs for the work unit including: coaching and directing employees on safe work practices in order to reduce accident frequency and severity; conducting investigations; reporting and following up on accident incidences; addressing and resolving health and safety issues in a timely and efficient manner; participating as a member of the local health and safety committee, and overseeing the return-to-work and accommodation of employees unable to perform the full range of duties in their job•Supervise, coach and provide guidance and leadership to employees, promote a respectful environment in the workplace, administer human resources processes such as staffing, performance management, disability management and attendance management, resolve staff issues including taking disciplinary action if required, consult with Labour Relations and/or union representatives.Estimate workloads in order to arrange for adequate staff to be on duty, recommend and sometimes authorize the use of overtime as required, assign and confirm available staff to different areas of the operation according to fluctuating mail volume, and request additional equipment or services as requireEvaluate operational methods and procedures, recommend improvements to optimize operational efficiency, implement changes and communicate with the support groups as required