Experience

MTZ Solutionz

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Operations Manager

  • May 2018 - Present

  • Responsible for ensuring quality control and data reporting in fire life safety for 200+ apartment complexes in the West Coast region. • Manages full operations team processes and measures bi-weekly performances to ensure all city required reports are created, submitted, and provided to clients and state portals. • Promptly responds to all client enquiries via email within a 24 hr period. • Creates proposals for inspection repairs through QuickBooks with competitive pricing. • Records companywide appointment data throughout reporting and repairing processes. • Maintain financial accounts by processing customer adjustments timely and professionally Show less



Moversville

• United States
• Truck Transportation
• 1 - 100 Employee

• Email Marketing Specialist

  • Jan 2016 - Present

  • Managed 30+ email marketing accounts for moving companies nationwide. • Designed email newsletter templates through online program MailChimp • Schedules monthly email marketing campaigns • Managed 30+ email marketing accounts for moving companies nationwide. • Designed email newsletter templates through online program MailChimp • Schedules monthly email marketing campaigns



Millenium Care Adult Day

• Simi Valley

• Activities Director

  • Aug 2018 - Jul 2019

  • Planned monthly calendar and created day to day activity programs based off patient’s capabilities, needs and interests. • Completed monthly activity assessments and care plan documentation for each resident. • Organized, promoted and developed interest in activities, such as arts and crafts, games, music, movies, social recreation, and monthly events. • Planned monthly calendar and created day to day activity programs based off patient’s capabilities, needs and interests. • Completed monthly activity assessments and care plan documentation for each resident. • Organized, promoted and developed interest in activities, such as arts and crafts, games, music, movies, social recreation, and monthly events.



Locker Board

• Social Media & Customer Relations Specialist

  • Sep 2017 - Dec 2017

  • Social Management for Shark Tank Launch • Managed 4+ Social Media Platforms • Maintained Customer Service Email During Shark Tank Launch • Social Management for Shark Tank Launch • Managed 4+ Social Media Platforms • Maintained Customer Service Email During Shark Tank Launch



Altruvistas

• United States
• Hospitality
• 1 - 100 Employee

• Operations Director

  • Jan 2017 - Nov 2017

  • Managed communications for over 50+ prospective partnering NGO’s• Processed over 1,000 trip registrations through Microsoft Excel• Created all digital branded trip orientation packages on Word and Powerpoint• Organized the operations process for tour management and customer engagement

• Website Development & Maintenance

  • Jan 2017 - Nov 2017

  • Developed website re-design using WordPress, Avada Theme• Managed weekly updates

• Digital Media Coordinator

  • Feb 2016 - Dec 2016

  • Captured and produced philanthropic trip promotional videos & photos• Managed over 6 different social media platforms using Hootsuite



Pacific Leadership Institute - San Francisco State University

• San Francisco Bay Area

• Web Designer

  • May 2016 - Jan 2017

  • Website and content re-design using WordPress, Avada Theme. • Website and content re-design using WordPress, Avada Theme.



BestTours.com

• United States
• Entertainment Providers
• 1 - 100 Employee

• Tour Guide

  • Aug 2015 - Dec 2015

  Guiding cultural food tours of Chinatown in San Francisco, CA Guiding cultural food tours of Chinatown in San Francisco, CA