Experience

EBD Group

• Germany
• Events Services
• 1 - 100 Employee

• Project Manager Business Development

  • Sep 2019 - Present



Park Hyatt Aviara

• Carlsbad

• Sales Manager

  • May 2018 - Sep 2019

  Experience in the sales process and function of the hotel. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Sales Manager will also participate and may lead event meetings, sales and other staff meetings. The Sales Manager also works as a team member with the sales and catering staff to in close contact with assigned Administrative Assistant and other support staff.



Grand Hyatt San Diego

• United States
• Hospitality
• 100 - 200 Employee

• Event Planning Manager

  • Jun 2016 - May 2018

  Onsite Liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events. Onsite Liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.



ANdAZ

• United States
• Hospitality
• 300 - 400 Employee

• Event Planning Manager

  • Dec 2013 - Jun 2016

  Onsite Liason between Group and Hotel. Pre-planning of your meeting, food and beverage needs, guest room block and any other details pertaining to your stay! I'm practiced at providing professional and authentic service for you and your participants! Allow me to assist you in making your amazing event come to life. Onsite Liason between Group and Hotel. Pre-planning of your meeting, food and beverage needs, guest room block and any other details pertaining to your stay! I'm practiced at providing professional and authentic service for you and your participants! Allow me to assist you in making your amazing event come to life.



G|M Business Interiors

• United States
• Furniture and Home Furnishings Manufacturing
• 100 - 200 Employee

• Account Manager Administrator

  • Nov 2012 - Nov 2013



Evergreen Lodge

• Vail, Colorado

• Assistant Bar Manager & Assistant Banquet Manager

  • Aug 2010 - Sep 2012

  Managed the operations of a large restaurant. Responsible for the flow of customers, coordinating the front of the house with the kitchen staff. Oversight of receipts, issue management, management escalations, and customer satisfaction. Prepared for large formal gatherings and became an expert in dealing with high maintenance guests. Result: High customer satisfaction. Managed the operations of a large restaurant. Responsible for the flow of customers, coordinating the front of the house with the kitchen staff. Oversight of receipts, issue management, management escalations, and customer satisfaction. Prepared for large formal gatherings and became an expert in dealing with high maintenance guests. Result: High customer satisfaction.



Overland Property Group

• Real Estate
• 1 - 100 Employee

• Marketing & Promotions Intern

  • Jun 2009 - Aug 2010

  Assisted management in the Marketing and Promotions of a new residential housing in the Central Kansas region. Deliverables included creation of handouts, online advertisements and a resident phonebook. Result: Communication with the leasing area was vastly improved. Assisted management in the Marketing and Promotions of a new residential housing in the Central Kansas region. Deliverables included creation of handouts, online advertisements and a resident phonebook. Result: Communication with the leasing area was vastly improved.



Henry T's Sports Bar & Grill

• Lawrence, Kansas

• Manager

  • Sep 2007 - Aug 2010

  Trained new staff members in procedures used to deliver ideal customer service through explanation and demonstration in high volume atmosphere. Result: High customer satisfaction and management objectives exceeded. Trained new staff members in procedures used to deliver ideal customer service through explanation and demonstration in high volume atmosphere. Result: High customer satisfaction and management objectives exceeded.



Overland Property Group

• Real Estate
• 1 - 100 Employee

• Leasing Intern

  • Jun 2007 - Jul 2008

  Assisted management in the leasing of a new 500 unit apartment complex. Onsite liaison between general public and property owners responsible for the local office functions. Result: Met leasing targets. Assisted management in the leasing of a new 500 unit apartment complex. Onsite liaison between general public and property owners responsible for the local office functions. Result: Met leasing targets.