Experience

Hai Hospitality

• United States
• Restaurants
• 1 - 100 Employee

• Server Assistant at Loro Restaurant

  • Apr 2021 - Present

  -Acquainted with menu and current specials -Perform in a present and active manner on the floor, assisting with running side work -Bus and reset tables, polish glassware, stock supplies -Oversee all aspects of service to enhance the guest experience -Deliver food to our guests and explain each dish -Receive, organize, and deliver curbside orders to guests waiting outside for take out orders -Show pride and passion for our food and beverage creations -Participate as a team member with humility, and collaboration -Keeping a positive attitude, and solution-oriented mindset -Confidence in ability to stay self-motivated and self-aware -Thriving in a fast-paced, high-volume environment -Taking initiative and having a sense of urgency -Showing strength in personality, communication skills and emotional intelligence -Embracing feedback and wanting to constantly improve -Being a strong supportive, collaborative team member who shares a passion for hospitality -Actively creating and encouraging a fun, creative work environment that challenges myself daily Show less



The Medve Group, Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Consultant

  • Nov 2020 - Mar 2021

  -Acted as a company representative conveying the benefits of leasing, marketing, and maintained positive resident relations. -Effectively explained all lease and community policies to new and current residents. -Accurately and efficiently prepared and assisted with all leasing paperwork. Collects security deposits, rent and all other funds associated with resident moves. -Conducted follow-up activity with all residents in order to establish positive resident relations. -Supported and performed the overall marketing efforts of the community. -Attended and assisted in the coordination and organization of resident relations and activities, such as newsletters, parties, etc. -Created marketing material and ran all social media outlets Show less



Anterra Management Corporation

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Consultant

  • May 2020 - Nov 2020

  -Meeting potential renters and guiding them on tours of available units -Following up on leads for potential renters Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified -Preparing leasing documents for potential renters using property standards and regulations -Handling the collection of rent payments, security deposits and application fees -Keeping residents informed of any changes to rental agreements or upcoming property issues -Building a rapport with current tenants to give them personalized service -Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms -Running all marketing and sales outlets including social media -Created and participated in resident events and resident retention -Established a positive and happy work environment Show less



Metro Communities

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Leasing Agent

  • May 2019 - Mar 2020

  -Leasing agent in Mason, Loveland, and Lebanon areas in Ohio. -Skilled in but not limited to, Taking prospective residents on tours of the community and securing a lease. -Processing paperwork for application process. -Utilizing Guest Cards and other company forms appropriately. -Retaining knowledge of company policies and able to effectively put them into practice. -Following up on traffic leads and setting up appointments for tours. -Performing administrative duties, such as filing, answering phones, rent collection, marketing advertisements and others as assigned. -Responsible for proper maintenance of resident and property files. Show less



The Grounds Guys of Mason

• United States
• Landscaping Services

• Account Manager

  • Aug 2017 - May 2019

  -Proud to say I helped start-up and run this family-owned company. -Handling all tasks from Human Resources, Quoting/ Invoicing, to Marketing and Sales. -More specifically, I worked one on one with Businesses and Homeowners to meet their needs while building trust and relationships to provide a comfortable and worry-free experience. -I also specialized in keeping up on the company's inside geers such as, chart of accounts, programs that contained all customer contact info including past and future projects, as well as hiring and managing all teams involved in the company. Show less



Urban Outfitters

• United States
• Apparel & Fashion
• 700 & Above Employee

• Sales Associate

  • Mar 2016 - Aug 2016

  -Successfully communicated with customers to find what they want and build sales. -Trained new employees with the steps and skills to build a sale. -Handled money at cash register. -Took on managerial roles for closing the store. Developed strong communication skills. -Was expected to makes sales goal every shift -Successfully communicated with customers to find what they want and build sales. -Trained new employees with the steps and skills to build a sale. -Handled money at cash register. -Took on managerial roles for closing the store. Developed strong communication skills. -Was expected to makes sales goal every shift