Cassia R.

Health And Safety Advisor at Toronto Health and Safety Consultants
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Contact Information
us****@****om
(386) 825-5501
Location
Brampton, Ontario, Canada, CA

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5.0

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Sandra Stewart, CPHR

Cassia was a one year co-op student at Coast Hotels. She worked in a number of our properties and at our Corporate Office. She had the opportunity to work in almost every department at our company where she was highly engaged and productive. She is creative and effective in her roles. She is energetic and produced quality work including work of a confidential nature in human resources. I found her to be trustworthy, reliable and amicable. It was a pleasure working with her.

Julia Horn, CPHR, CEC

I had the privilege of first meeting Cassia when she joined our team in Jasper at Tekarra Lodge for her internship. During that first season she proved to be an enthusiastic member of the team, ready willing and able to take on the new responsibilities sent her way. Cassia returned for a second season, which spoke to both the connections she had made in the community and also to the property. Cassia stepped into a more leadership role, and proved to support the staff and operations in a positive way. I look forward to seeing all the contributions Cassia will make as a hospitality professional, and as her career grows and flourishes. As paths cross, I hope to work with her again in the future.

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Credentials

  • National Health and Safety Administrator
    Infrastructure Health & Safety Association (IHSA)
    Aug, 2023
    - Oct, 2024
  • Smart Serve
    Smart Serve Ontario
    Nov, 2015
    - Oct, 2024
  • Proserve
    -
  • WHMIS
    -

Experience

    • Canada
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Health And Safety Advisor
      • Jan 2022 - Present
    • Canada
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Corporate Office Administrator
      • Nov 2020 - Present
    • President
      • Apr 2019 - Apr 2020

      - Voice and representative of students in The School of Hospitality- Connect students with industry leaders to help provide professional networks and career opportunities- Ensure goals and objectives of the association are met- Manage stakeholders at the University of Guelph, including students, professors, industry professionals and other accredited student organizations- Hired and organized a group of 23 motivated students to create memorable experiences and opportunities for Bachelor of Commerce Students Show less

    • Director of Charitable and Academic Events
      • Aug 2018 - Apr 2019

      - Organizing and planning events to engage and represent students at the University of Guelph in the HFTM program- Hosted an interactive booth for World Tourism Day promoting the 2018 Canada-China Year of Tourism- Planned an Orientation event to introduce first year students to the council representatives, professors and Director of the HFTM program- Organized and directed a charity fundraiser for Breast Cancer researcher, raising over $1500- Arranged Talk Tourism Day, working alongside an Expedia representative to educate students about travel trends and the tourism industry Show less

    • Canada
    • Hospitality
    • 100 - 200 Employee
    • Concierge
      • Apr 2019 - Aug 2019

      -Served the VIP guests with personal check in, room orientations, billing, itinerary arrangements -Provided assistant in recommending activities in and around Jasper National Park, reserved activites, handled guest inquiries and special requests -Served the VIP guests with personal check in, room orientations, billing, itinerary arrangements -Provided assistant in recommending activities in and around Jasper National Park, reserved activites, handled guest inquiries and special requests

    • Canada
    • Hospitality
    • 200 - 300 Employee
    • Front Desk Team Lead
      • Apr 2018 - Aug 2018

      -Trained and supported front desk ambassadors and supported General Manager-Reviewed and responded to incoming emails-In charge of groups and guests from pre-arrival to departure-Handled accounts receivable by sending invoices and posting payments-Handled accounts payable for travel agents and commissionable rates-Organized staff parties-Occasional On-Duty Manager

    • Hotel and Corporate Office Intern
      • May 2017 - Aug 2018

      -Rotating through the various departments of the hotel industry to receive experience in all aspects of operations-Co-op Student of the Year nomineeTekarra Lodge: Jasper, AB-Worked as a Front Desk Agent and Guest Experience Ambassador to greet guests, process payments, resolve guest concerns, and run property guest experience programs-Promoted to Front Desk Team Lead during second season at the hotel, handling group block reservations, property events, invoicing, and training/mentoring new staffCoast Edmonton Plaza: Edmonton, AB-worked alongside and mentored by the Housekeeping Manager and Supervisors, Front Office Manager and Sales Team-banquet server and bartender during the Christmas season, serving events with 300+ attendeesCoast Inn of the North: Prince George, BC-covered as the Sales and Catering Administration Ambassador-completed housekeeping inspections and maintenance reports for every room in the hotel-assisted the Front Desk team and Front Office ManagerCorporate Office: Vancouver, BC-Mentored by the President, Executives, Directors and General Managers to gain insight and direction in the hospitality industry-worked on various assigned P&C projects and Revenue Management Projects. This included a leadership incentive plan formulated excel sheet, Booking Engine Report, Breakdown of Property Segment Revenue and Occupancy Report, and more-Participated in annual property budget meetings and weekly P&C meetings-Member of the Health and Wellness Committee Show less

    • Canada
    • Restaurants
    • Breakfast Server
      • May 2017 - Oct 2017

      -Served breakfast and coffee in a fine dining restaurant to the tourists of Jasper National Park and guests of Tekarra Lodge during the summer of Canada 150th anniversary -Contributed a postive attitude and attentive service -Created a guest experience for every customer to ensure they felt welcomed and comfortable -Served breakfast and coffee in a fine dining restaurant to the tourists of Jasper National Park and guests of Tekarra Lodge during the summer of Canada 150th anniversary -Contributed a postive attitude and attentive service -Created a guest experience for every customer to ensure they felt welcomed and comfortable

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Hostess
      • Sep 2014 - Jan 2017

      -Communicated and interacted with guest to ensure a positive experience -Effectively planned out dining room floor plan for the evening to increase flow of guests -Food runner, made restaurant reservations, and contributed a positive attitude -Communicated and interacted with guest to ensure a positive experience -Effectively planned out dining room floor plan for the evening to increase flow of guests -Food runner, made restaurant reservations, and contributed a positive attitude

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Parks and Recreation Crew Member
      • May 2016 - Aug 2016

      -Invested in the community by keeping the parks and fields of Brampton a safe, clean area -Responded to the concerns of citizens to guarantee satisfaction -Invested in the community by keeping the parks and fields of Brampton a safe, clean area -Responded to the concerns of citizens to guarantee satisfaction

    • Street Team Member
      • Sep 2015 - Apr 2016

      -Promoted business events and opportunities to the commerce students at the University of Guelph -Promoted business events and opportunities to the commerce students at the University of Guelph

Education

  • University of Guelph
    Bachelor’s Degree, Hotel and Food Administration (co-op), Marketing Management
    2015 - 2020
  • Brampton Christian School
    2001 - 2015

Community

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