Cassi Hess
Childcare Licensing Specialist at Utah Department of Health and Human Services- Claim this Profile
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Bio
Credentials
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Program Quality for Leadership
Higher Ground EducationApr, 2022- Nov, 2024 -
Montessori Certification Ages 0-3
North American Montessori CenterFeb, 2017- Nov, 2024
Experience
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Utah Department of Health and Human Services
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United States
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Government Administration
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200 - 300 Employee
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Childcare Licensing Specialist
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Mar 2023 - Present
Worked closely with Department of Workforce Services to audit grant recipients Offered technical assistance to childcare providers Telework hybrid position Worked closely with Department of Workforce Services to audit grant recipients Offered technical assistance to childcare providers Telework hybrid position
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Guidepost Montessori
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Primary and Secondary Education
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500 - 600 Employee
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Head Of School
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Dec 2021 - Mar 2023
● Grew school from 17 students and 6 staff to a thriving community of 40 students and 10 staff● Became proficient in multiple systems including Salesforce, Childcare CRM, Smartcare, Greenhouse,Creator Studio for social media, and many more● Facilitated growth for staff through professional development opportunities mediated by myself, andconnected them to outside resources, including MACTE certification● Created strong child led Montessori program quality for children ages 12 weeks through 12 years● Became a voice in the community to spread awareness about the importance of early childhood education● Managed staff of up to 13 including scheduling, payroll, benefits, and compliance● Worked within a larger network of schools and resources to successfully complete multiple projects andimprovements, including changes to program vision, facilities improvements, implementation of literacyprogram, staff and family satisfaction data collection, and more● Executed professional development opportunities on health and safety, early childcare programdevelopment, personal growth, and more● Engaged in full recruitment process from job listings to interviews to offers to onboarding of new staff Show less
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Assistant Head Of School
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Oct 2020 - Dec 2021
● Guided families through application and enrollment process; grew community from 20 children to 75● Managed community relations including social media, tours, and event planning and execution● Oversaw all family communication between administration, teachers, and families to ensure strongmessaging and parent education● Helped facilitate campus renovations, expanded staff significantly, and surpassed enrollment goals● Worked in a close partnership with Head of School to complete Cognia review and develop improvement plan for school and improve experience of both staff and families● Maintained high levels of compliance with local childcare licensing guidelines Show less
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Frisco Montessori Academy
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Lead Teacher
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Aug 2015 - Oct 2020
● Earned Montessori certification in ages 0-3 ● Enthusiastically used problem solving skills to improve workplace communication and effectiveness ● Kept a strict routine and schedule ● Created curriculum including arts, music, drama, and dance for children ages 18 months to 5 ● Managed multiple members of classroom team ● Worked together as a team with parents and other childcare providers to help each child learn and grow ● Worked as after school receptionist, completing office tasks and providing high level of customer service to all parents ● Balanced multiple positions, including classroom and administrative duties ● Adapted to distance teaching during Covid-19 health crisis, creating and executing curriculum for multiple classrooms. Provided high quality content for parents including self produced Youtube videos (examples available upon request), daily emails, and personalized communication ● Worked in multiple classrooms including Pre Primary (18 mo -3) and Primary (3-6) Show less
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FAMILY MEDICINE PLUS LLC
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United States
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Medical Practices
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1 - 100 Employee
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Office Manager
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Sep 2014 - Dec 2016
Managed start up doctor's office. Promoted via print materials and social media. Provided excellent customer service to patients. Managed Chronic Care Management. Ran reception area and scheduled appointments. Managed start up doctor's office. Promoted via print materials and social media. Provided excellent customer service to patients. Managed Chronic Care Management. Ran reception area and scheduled appointments.
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Education
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2016 - 2017
North American Montessori Center
Certification 0-3, Early Childhood Education and Teaching -
2005 - 2009
Show Low High School
High School
Community
