Senior Technical Sales Support Engineer

• Jun 2021 - Present

Technical Sales Support Engineer

• Dec 2017 - Jun 2021

◆ Supporting all levels of the sales channel with technical questions, quotes and orders◆ Assisting in troubleshooting units over the phone by using my product knowledge and technical background ◆ Always looking for ways in increase my product knowledge by seeking out webinars, classes and conferences

Sales Associate

• Sep 2019 - Sep 2020

◆ Returned to Pier 1 as a fun way to pay off some extra bills. ◆ Helped the team close down the store in September 2020 as the company closed all it's retail locations. ◆ Returned to Pier 1 as a fun way to pay off some extra bills. ◆ Helped the team close down the store in September 2020 as the company closed all it's retail locations.

Market Analyst

• Sep 2017 - Dec 2017

◆ Researched and compared competing LiDAR companies to find opportunities in the market ◆ Researched and compared competing LiDAR companies to find opportunities in the market

Cashier

• Jul 2016 - Nov 2017

◆ Ensured customers receive exceptional customer service during their visit by greeting them and confirming they found what they were looking for ◆ Achieved most Scheels Visas sold the first whole month as a Cashier ◆ Scored 100% on two secret shop evaluations in a row, which is rarely done ◆ Promoted to the Customer Service counter in November, 2016 ◆ Ensured customers receive exceptional customer service during their visit by greeting them and confirming they found what they were looking for ◆ Achieved most Scheels Visas sold the first whole month as a Cashier ◆ Scored 100% on two secret shop evaluations in a row, which is rarely done ◆ Promoted to the Customer Service counter in November, 2016

Industrial Sales & Marketing Intern

• May 2017 - Aug 2017

◆ Provided project proposals to increase market position by analyzing and comparing products of competing companies ◆ Learned day-to-day activities of the Sales Application Engineers by assisting in quotes, change orders, purchase requisitions, and working with representatives ◆ Enjoyed gaining real-world advice from company leadership during Leadership Lunches and Ted Talk discussions ◆ Provided project proposals to increase market position by analyzing and comparing products of competing companies ◆ Learned day-to-day activities of the Sales Application Engineers by assisting in quotes, change orders, purchase requisitions, and working with representatives ◆ Enjoyed gaining real-world advice from company leadership during Leadership Lunches and Ted Talk discussions

Mechanical Engineering Intern

• Oct 2016 - May 2017

◆ Collaborated with a team of interns to design a demo of the product for the start-up company ◆ Learned project management by having many tasks with one greater goal ◆ Developed design plans that enables better results every week ◆ Increased knowledge and skill of computer software such as Solidworks, Ansys and Matlab by using them to assist in design and explain ideas ◆ Collaborated with a team of interns to design a demo of the product for the start-up company ◆ Learned project management by having many tasks with one greater goal ◆ Developed design plans that enables better results every week ◆ Increased knowledge and skill of computer software such as Solidworks, Ansys and Matlab by using them to assist in design and explain ideas

Math Tutor

• Jan 2012 - Dec 2016

◆ Assisted students individually and in small groups to better understand the material in their math class ◆ Obtained patience by working with frustrated students ◆ Worked with diverse populations, such as international students, and students with disabilities ◆ Strengthened communication skills by actively listening to students’ questions and guiding them to understand the problems ◆ Assisted students individually and in small groups to better understand the material in their math class ◆ Obtained patience by working with frustrated students ◆ Worked with diverse populations, such as international students, and students with disabilities ◆ Strengthened communication skills by actively listening to students’ questions and guiding them to understand the problems

Sales Associate

• Aug 2013 - Sep 2016

◆ Worked as a team to meet sales goals by using efficient communication skills ◆ Congratulated co-workers on jobs well done with high-5s and words of appraisal ◆ Continuously kept up on product knowledge to help provide the best customer service possible ◆ Initiated conversations with customers to discover their style and recommend products Pier 1 was my go-to part-time job and I worked for Pier 1 as a Sales Associate from August 2013 - March 2015, August 2015 - September 2016 and September 2019 - September 2020 when all Pier 1 stores closed. Show less

Branch Managing Intern

• Feb 2015 - Aug 2015

◆ Sourced roughly 100 leads and booked $47,000 in exterior painting jobs before ever picking up a paint brush ◆ Achieved a booking average of 40%, which is double the national average in the company ◆ Developed a more productive method of organization and time management for an entrepreneurial based job ◆ Trained and encouraged marketers to get results with fun competitions and an enthusiastic attitude ◆ Sourced roughly 100 leads and booked $47,000 in exterior painting jobs before ever picking up a paint brush ◆ Achieved a booking average of 40%, which is double the national average in the company ◆ Developed a more productive method of organization and time management for an entrepreneurial based job ◆ Trained and encouraged marketers to get results with fun competitions and an enthusiastic attitude

Math Instructor

• May 2013 - Aug 2014

◆ Instructed up to 5 children at a time, ages ranging from 5 to 18, on the Mathnasium method ◆ Displayed enthusiasm and creativity to make math fun ◆ Adapted to each students’ way of learning by knowing multiple ways to teach each concept ◆ Instructed up to 5 children at a time, ages ranging from 5 to 18, on the Mathnasium method ◆ Displayed enthusiasm and creativity to make math fun ◆ Adapted to each students’ way of learning by knowing multiple ways to teach each concept

Swim Instructor

• Nov 2010 - Aug 2012

◆ Developed effective teaching skills by instructing children ages 3-10 on how to swim ◆ Gained communication skills by working with peers, children and parents ◆ Displayed leadership skills by acting as a role-model for groups as large as 6 students at a time ◆ Developed effective teaching skills by instructing children ages 3-10 on how to swim ◆ Gained communication skills by working with peers, children and parents ◆ Displayed leadership skills by acting as a role-model for groups as large as 6 students at a time

Guide

• Jan 2011 - Feb 2011

◆ Trained boy scouts in winter camping safety ◆ Guided boy scouts on a safe, wintery adventure ◆ Trained boy scouts in winter camping safety ◆ Guided boy scouts on a safe, wintery adventure

Program Counselor

• Jun 2010 - Aug 2010

◆ Gained team-working skills my working with my co-works to create and lead activities for the families ◆ Promoted a friendly and safe environment at the camp by keeping a cheerful attitude ◆ Ensured all the campers’ needs were met ◆ Gained team-working skills my working with my co-works to create and lead activities for the families ◆ Promoted a friendly and safe environment at the camp by keeping a cheerful attitude ◆ Ensured all the campers’ needs were met