Experience

Nueces Center for Mental Health and Intellectual Disabilities

• United States
• Mental Health Care
• 1 - 100 Employee

• Program Supervisor

  • Aug 2020 - Present

  Community Health Worker – Program Supervisor - Supervise five Community Health Workers. - Provide oversight and supervision of the Substance Use Disorder Community Health Worker Program. - Responsible for project accountability, reporting, coordination and basic management of the day-to-day program operations. - Duties involve reviewing, evaluating and reporting of grant requirements to ensure compliance with grant standards. - Network and collaborate with community agencies to provide array of services to individuals experiencing substance use disorder. - Participate in mandated meetings and conference calls to meet grant requirements. - Maintain current program manual with policies and procedures. - Provide each staff member with documented field observations and feedback at least once every six months. - Provide bi-weekly supervision to Community Health Workers. - Ensure self-care and/or teambuilding activities are held at least once per quarter. - Ensure Community Health Workers enter progress notes/clinical documentation within two business days of delivery of service, 95% of the time. - Manage budget expenditures to ensure financial assistance to individuals does not exceed 5% of fiscal year award. - Ensure compliance with grant expenditure requirement. - Demonstrates a “trauma informed” and “customer first” attitude and work behavior and be fully involved and supportive of customer service needs. - Demonstrate positive and appropriate communication skills



Upbring

• United States
• Individual and Family Services
• 300 - 400 Employee

• Disaster Case Manager

  • Oct 2018 - Aug 2020

  •Responsible for providing comprehensive case management services to survivors of disasters within grant or funding guidelines i.e. Hurricane Harvey •Conduct outreach to engage client in Disaster Response Services •Met with client conduct intake assessment, program eligibility, and formulate recovery plan based on needs assessment •Work with client to develop and implement short term and long-term recovery goals •Assist clients with completing Federal Emergency Assistance Agency (FEMA) appeals, applications, and/or re-certifications •Monitor and document clients progress •Assist client in working through sequence of delivery to maximize resources and decrease duplication of benefits •Identify and address emotional, mental, and psychological needs of the clients by providing available counseling resources •Advocate for client by presenting to the Long-Term Recovery Organization – Unmet Needs board



Texas Department of Family and Protective Services

• United States
• Individual and Family Services
• 700 & Above Employee

• Investigator III

  • Apr 2016 - May 2018

  • Conduct investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children. • Perform diligent search for parents and children. • Collect information through observation and interviews with the children, parents, relatives, neighbors, and other parties associated with the case, as well as analysis of criminal, past service history and other records. • Engages families to understand the family's perspectives about family dynamics, challenges and solutions, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency services. • Assesses danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe. • Develop with family and other persons as necessary required present and/or impending danger plans based on assessment of danger threats in operation. • Manage and modify safety plans as necessary during the course of the investigation. • Arrange emergency placement for any child that cannot safely remain in their current home. • Present safety plan and impending danger assessment at case management, case transfer staffing and participate in discussion as to recommended follow-up actions. • Develop a signed family safety plan for any identified threats and interventions. • Notify state attorney, law enforcement, child protection team and other required individuals as appropriate. • Prepare appropriate reports/documentation in coordination with Children's Legal Services and provide testimony in court. • Report indication of abuse, neglect and/or abandonment to the Texas Abuse Hotline. • Establish and maintain cooperative and professional working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.



Behavioral Health Center of Nueces County- Youth Services

• Corpus Christi, Texas Area

• Case Manager II

  • Jan 2014 - Mar 2016

  • Provide services to children from the ages 3 years to 17 years with moderate to severe behavioral difficulties. • Provide community living supports to participants and family/legal representative to facilitate the participant’s achievement of his/her goals of community inclusion and remaining in their home. • Provide training in skills related to activities of daily living, such as personal hygiene, household chores, and socialization may be included, if these skills are affected by the participants disability. • Provide nurturing parenting skills to families in need and provide medication education. • Conduct crisis screening, prevention, and management. Determines eligibility for admission into Center services. Performs minimally complex social service work. Home visits. Coordinate and monitor service delivery. • Promote communication, relationship-building skills, and integration into community activities. These supports may serve to reinforce skills or lessons taught in school, therapy, or other setting. Training to the participant’s primary caregivers in coping with and managing the participant’s emotional disorder. This includes instruction on basic parenting skills and other forms of guidance. • Conduct mental health screenings and crisis screenings for individuals in local juvenile detention center and boot camp facility. • Work alongside psychiatrist to reinforce progress in treatment. • Work with families goals for treatment. • Assesses progress of client by using the CANS assessment on iServe.



Texas A&M University-Corpus Christi- Antonio Garcia Art Center

• Corpus Christi, Texas Area

• Court Communicator

  • Oct 2013 - Dec 2014

  • Attended truancy hearings to gather names for LEAD Program to provide life enhancement skills to the students and parents • Attended truancy hearings to gather names for LEAD Program to provide life enhancement skills to the students and parents



City of Corpus Christi

• United States
• Government Administration
• 700 & Above Employee

• Site Supervisor

  • Aug 2007 - Apr 2009

  ● Responsible for afternoon latchkey program ● Supervised a staff of 10 group leaders ● Handled all parent/children/staff concerns ● Collected monthly tuition for program and initiated deposit ● Responsible for afternoon latchkey program ● Supervised a staff of 10 group leaders ● Handled all parent/children/staff concerns ● Collected monthly tuition for program and initiated deposit