Advisory Council Member

• Nov 2021 - Present

Women in Leadership Advisory Council Women in Leadership Advisory Council

Manager, AR Management

• Jan 2021 - Present

Supervisor

• Jan 2020 - Jan 2021

Co-Founder

• Oct 2020 - Present

Senior Charge Entry Specialist

• 2019 - 2019

Billing Office Specialist

• 2018 - 2019

• Managed Nextgen environment including File Maintenance and BBP Billing jobs• Provided and reviewed month end reports with each practice to ensure practice was receiving optimal reimbursements, communicated payer trends and provider trends.• Oversight of billing and revenue cycle management including patient collections for 3 Ophthalmology practices• Standardized processes and procedures for each client, identified and resolved workflow issues, and ensured client operational plans were up to date and effective. • Coordinated with each team lead to ensure teams were working efficiently and effectively. Show less

Charge Entry Team Lead and Auditor

• 2017 - 2018

• Managed team of 15 certified and non-certified charge entry specialist• Audited RCM staff and Practice to ensure correct coding compliance and EHR documentation.• Worked with office staff to improve data flow, assisted with office front desk training• Standardized processes and procedures, identified and resolved workflow issues• Coached, recruited, hired, terminated and disciplined personnel• Directed training of personnel for accurate client specific coding, trained personnel on Nextgen system, trained new-hire personnel on TSI specific processes and procedures Show less

Claims Resolution Specialist

• 2016 - 2017

• Examined unpaid and rejected claims to determine reason for non-payment for 3 practices.• Contacted payers regarding unpaid claims for resolution, submitted corrected claims according to payer policies• Effectively reduced and maintained client AR’s• Assisted with training of client specific processes related to claims resolution• Identified trends and issues specific to client, communicated trends to lead when appropriate• Identified system related errors to lead, corrected when authorized• Worked reports and Availity daily Show less

Select Eye Care

• 2014 - 2016

• Completed charge entry, payment posting, claims resolution and patient service-related tasks on a daily basis for a 10-provider practice • Effectively communicated with Practice manager, physicians and front desk staff to maintain and improve collections • Assisted with training front desk staff on Nextgen system and insurance related regulations and policies • Completed charge entry, payment posting, claims resolution and patient service-related tasks on a daily basis for a 10-provider practice • Effectively communicated with Practice manager, physicians and front desk staff to maintain and improve collections • Assisted with training front desk staff on Nextgen system and insurance related regulations and policies