Cassandra Soden

Executive Assistant at Seattle Housing Authority
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Government Administration
    • 300 - 400 Employee
    • Executive Assistant
      • Dec 2021 - Present

    • Certification Specialist 1
      • 2019 - Dec 2021

    • 1 - 100 Employee
    • Customer Service Manager
      • May 2017 - Aug 2018

      Process, facilitate, and monitor all warranty claims in accordance with our warranty and company standards. Maintain positive and professional relationships with all accounts and customers. Monitor sales logs. Maintain, develop and track numerous logs with information relating to specific customers, product defects, and warranty claims. Approve and monitor all product returns. Track shipments across the country. Manage up to three employees in the warranty and service representative departments. Schedule service visits and warranty inspections.

    • Sales and Marketing Assistant
      • May 2016 - May 2017

      Track, monitor and distribute sales leads. Create daily, monthly, and yearly sales reports based on regional and item-specific data. Monitor sales and service representative logs and communication. Create marketing material to aid sales team. Assist with the set-up and maintenance of new sales accounts. Participate in monthly and weekly conference calls. Book flights, hotel and car rental for traveling sales and service representatives. Assist with daily tasks and assignments from the Sales and Marketing Department.

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Weekend Day Manager
      • Apr 2015 - Mar 2017

      Answer phones, complete and monitor bottle service reservations, facilitate private event set-up, coordinate communications between all management and corporate offices via email, monitor eventbrite.com ticket sales.

    • Private Event Cocktail Waitress and Food Runner
      • Apr 2015 - Mar 2017

      Work private events cocktail waitressing and running food from the kitchen to the event floor.

  • Slide Lounge
    • San Francisco Bay Area
    • Weekend Day Manager
      • Apr 2015 - Mar 2017

      Answer phones, complete and monitor bottle service reservations, facilitate client walk throughs, oversee email accounts, and eventbrite.com ticket sales. Answer phones, complete and monitor bottle service reservations, facilitate client walk throughs, oversee email accounts, and eventbrite.com ticket sales.

    • United States
    • Professional Organizations
    • 1 - 100 Employee
    • Accounts Payable Administrator
      • Jan 2015 - Aug 2015

      Monitor bank accounts, process invoices, document all incoming and outgoing checks, correspond with vendors and performers to ensure proper and timely payment.

    • Administrative Lead
      • Apr 2014 - Aug 2015

      I answer phones; process, scan and file important documents and invoices; document all incoming and outgoing checks in accordance with our bank account information; provide all materials to ensure smooth operations during dinner service; clean and maintain office standards; and complete general office work. I also act as liaison between the restaurant management, and office/restaurant locations.

    • Retail
    • 700 & Above Employee
    • Store Manager
      • Feb 2014 - Apr 2014

      Maintain staff relations and moral; hire, train and oversee sales associates and support staff; run quarterly staff meetings; ensure company standards in all sales and visual processes; Encourage staff to promote in-store events and sales; oversee all operational, visual, and sales business in the store; attend yearly company conferences and bi-yearly manager meetings.

    • Assistant Manager of Visuals and Operations
      • May 2007 - Apr 2014

      Drive successful team sales results to a 15% increase on previous year’s sales; oversee visual and merchandising standards of the company; train and monitor associates; build outstanding client- company relations, and organize stockroom; assist in training other stores management throughout the Bay Area, as well as run staff and management meetings.

    • Dinner Host and Cocktail Server
      • Sep 2010 - Apr 2011

      As Dinner Host - take and confirm reservations; organize efficient seating flow; recruit and set up large parties; maintain guest relations; assist the management team with guest services, as well as expediting food and drink orders to the appropriate table/guest. As Cocktail Server, - take drink and food orders in a timely and efficient manner; assist the bartender by making basic drinks during rush hours; ensure a positive dining experience so that the guest will leave happy and return to the restaurant.

    • Assistant Host
      • Aug 2010 - Mar 2011

      Help facilitate efficient seating of guests; act as liaison between the kitchen, waitstaff, and lead host to ensure positive dining experience; greet guests, answer phones, complete and confirm reservations; serve drinks and basic cocktails to guests waiting to be seated; execute to-go orders in an efficient manner; expedite food to the dining room and bar area when necessary. Help facilitate efficient seating of guests; act as liaison between the kitchen, waitstaff, and lead host to ensure positive dining experience; greet guests, answer phones, complete and confirm reservations; serve drinks and basic cocktails to guests waiting to be seated; execute to-go orders in an efficient manner; expedite food to the dining room and bar area when necessary.

Education

  • Beloit College
    Bachelor of Arts (B.A.), Women's Studies
    2004 - 2008
  • Lingnan University
    Cultural Studies
    2007 -

Community

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