Cassandra Shanks

Watch Repair Coordinator at Borsheims
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Contact Information
us****@****om
(386) 825-5501
Location
Omaha Metropolitan Area

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Experience

    • United States
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Watch Repair Coordinator
      • Jun 2021 - Present

      This job consists mainly of managing and organizing watch repair jobs. As well as keeping regular contact with watch vendors and customers to make the repair process run as smoothly as possible. I am always providing excellent customer service to insure the customers are both well informed throughout the process and happy with the level of service they are receiving with the company. I have become well acquainted with Microsoft Word and Excel, using it to proficiently track repairs and watch parts orders. I am also regularly working with the sales staff when watches need to be shipped to the vendor for repair and when parts need to be ordered for their customer. Show less

    • United States
    • Retail
    • 500 - 600 Employee
    • Sales Floor Team Member
      • Nov 2020 - Jun 2021

      Providing an engaging sales experience with the customer by finding out what jewelry piece suits their needs and thoroughly explaining warranty information. Excellent customer service while speaking with customers and assisting with sending jewelry out for repair. I have an intense drive to excel at everything I do, giving the best service I can and making sure customers leave happy. I regularly enjoy and take control of checking in new merchandise and distributing it throughout the store, taking extra care to display pieces attractively. I also answer phones and customers questions about repairs, merchandise, and any concerns they may have Show less

  • KB’s Food Shops
    • Papillion, Nebraska, United States
    • Cashier
      • Apr 2017 - Oct 2020

      Basic cashiering and operating the cash register efficiently, assisted with opening and closing the gas station by setting the alarms and locking doors, helped take care of customer problems and problems with the gas pumps and car wash as long as it didn’t require calling the repairmen, also helped with solving customer’s problems and with ordering and stocking merchandise Basic cashiering and operating the cash register efficiently, assisted with opening and closing the gas station by setting the alarms and locking doors, helped take care of customer problems and problems with the gas pumps and car wash as long as it didn’t require calling the repairmen, also helped with solving customer’s problems and with ordering and stocking merchandise

  • Klema's Apple Market
    • Russell, Kansas, United States
    • Store Cashier
      • Aug 2015 - May 2016

      Cashiering and operating the cash register, frequently helping with sacking groceries and stocking merchandise throughout the store, effectively listened to and took care of customers and their problems and specially ordered certain things per customer request Cashiering and operating the cash register, frequently helping with sacking groceries and stocking merchandise throughout the store, effectively listened to and took care of customers and their problems and specially ordered certain things per customer request

Education

  • University of Nebraska at Omaha
    Bachelor of Science, Psychology and Neuroscience
    2018 - 2019
  • Papillion La Vista South High School
    Diploma of Education
    2012 - 2015

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