Experience

WEO Media - Dental Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Support Team Lead - (Senior Leadership)

  • Sep 2021 - Present

  I am proud to lead the WEO Media Support Team and work with fellow department leads to implement company and department initiatives. - Hiring and Training Primary: Transitioning a hybrid team, to a fully remote team during high turn over has been a challenge. As a team lead, I have prioritized optimizing training tools, resource creation and interactive training sessions. - Support Program Management: Oversight and management of support services - Website management, fascilitating cross-department coordination and internal team support. - Provides direct support on Partner level tasks -assigned tasks across the core service areas: Operations Support, Dev Team, Social Media, Design and Pre-launch, Sales Governance Support, and Learning and Skill Development. Provides guidance on the functional procedures/processes/policies reflecting detailed knowledge of core service areas. -Leads in-depth research and takes point on case studies and analyses as well as proposal and implementation of next steps. Provides insight and advice concerning strategic direction and applicability of current, industry standard or innovative solutions based on in-depth understanding of the latest developments relevant to core service areas.-Responsible for providing high level vision to program/project manager or senior leadership to influence successful achievement of objectives of complex efforts.-Drafts correspondence, reports, white papers, minutes, spreadsheets, communications products, briefs, and other program management related review documentation.

• VIP and Senior Support Specialist

  • Jun 2017 - Dec 2021

  My responsibilities include: Setting and managing team agenda, new team member training, creation of resource and training materials, client communication, implementing client requested updates through a custom content management system utilizing WEO’s own proprietary code.I partner with SEO, pre-launch design, social media, and engineering department. Also partner with sales team to assist in practice transitions, client communication, custom quoting, and various research initiatives. Troubleshoot and technical support for HTML, CSS, Bootstrap, Email and Domain support.



Sasquatch Brewery

• Assistant Manager, Bartender, Server And Media Management

  • Oct 2011 - May 2017

  Managed and oversaw operations of both front and back-of-house operations. Oversaw training of all front-of-house staff. Created and curated website. Managed and created content for all of our social accounts for both Sasquautch and their Sister Company New West Cider. Managed and oversaw operations of both front and back-of-house operations. Oversaw training of all front-of-house staff. Created and curated website. Managed and created content for all of our social accounts for both Sasquautch and their Sister Company New West Cider.



Ellechor Media, LLC

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Editorial Intern

  • Mar 2012 - Oct 2012

  - Participated in the editing of 7 books that were printed this year, and responsible for the evaluation of countless others that were not approved for publication. - Helped develop and edit manuscripts in various stages of the publishing process - Advised authors on the form and function of their manuscripts- Coordinated with coworkers to complete assignments in a timely and professional manner- Marketed authors work, and helped to advertise their work to the general public- Took on a key leadership role in helping to put together the Ellechor company book launch



Mark Swain

• Personal Assitant

  • Sep 2006 - Mar 2011

  Managed employer’s personal and professional affairsMaintained householdRan miscellaneous errands for employer’s home businessMarketed and showed rental propertiesHelped operate private car sales business Managed employer’s personal and professional affairsMaintained householdRan miscellaneous errands for employer’s home businessMarketed and showed rental propertiesHelped operate private car sales business