Experience

HomeCorp

• Australia
• Housing and Community Development
• 1 - 100 Employee

• • May 2023 - Present

• • Jan 2021 - May 2023


Pegasus Residential
• United States
• Real Estate
• 300 - 400 Employee
• Leasing Consultant

  • Jul 2020 - Jan 2021

Mill Creek Residential Trust LLC
• United States
• Real Estate
• 700 & Above Employee
• Leasing Consultant

  • Nov 2018 - Jul 2020

MAA
• United States
• Real Estate
• 700 & Above Employee
• Leasing Consultant

  • Aug 2018 - Nov 2018

Sage Hospitality
• United Arab Emirates
• Hospitality
• 1 - 100 Employee
• Sales Manager

  • Mar 2018 - Aug 2018


Universal Orlando Resort

• Entertainment Providers
• 700 & Above Employee

• • Nov 2016 - Oct 2017

  • Partners with Event Management, Attractions, Entertainment and Catering to insure events run smoothly according to event prospectus • Sets up events staff according to the event needs including holding perimeters, dotted lines and busing teams• Develop team members and leads using Event Operations and Universal Orlando standards by providing on the spot feedback and recognition

• • Mar 2016 - Nov 2016

  • Assists and resolves guest concerns while practicing the Universal Orlando service expectations• Utilizes knowledge of Universal Orlando and the Orlando area to help ensure the best guest experience • Helps with vacation planning including ticket sales, dining reservations, admissions and UO park activities



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• • Aug 2015 - Mar 2016

  • Follow all safety procedures to ensure both the guests and casts safety at all times for both the Haunted Mansion and parade path • Train and assist in parade audience control for all Magic Kingdom parades and firework shows • Help develop the cast recognition team to build team moral through cast event and awards

• • Jun 2015 - Aug 2015

  • Operating as a Resort Duty Manager while working alongside all lines of business to help fix guest situations and ensure guest satisfaction• Leading Custodial and PM Housekeeping throughout the night shift while holding Cast Members accountable to the Disney Standard• Responding as the Resort Liaison to all alpha calls and completing proper documentations for all necessary incidents• Coaching and developing cast through multiple weekly breakouts involving updates, safety concerns, and cast events Show less

• • Jan 2015 - Jun 2015

  • Maintaining staffing levels for daily coverage while anticipating needs for occupancy or group activity• Developing and coaching Cast Members for career development, public area cleanliness, and role expectations • Performing weekly safety audits while following through on operating guidelines and proper procedures• Worked with current college program participants to help create networking and career opportunities in the Walt Disney Company

• • Jun 2014 - Jan 2015

  Developing connections while introducing guests to the Walt Disney World Parks and Resorts through the vacation planning experience Actively resolve guest concerns that service from all operating areas of the parks and resorts Assist front desk with check ins and ensure guests have a seamless arrival experience while creating magical moments for guests

• Disney College Program- Campus Representative Team lead

  • Aug 2010 - Mar 2013

  • Planned, developed, and marketed Disney College Program events throughout campus • Outreached to potential recruits using social media such as Twitter, Facebook, E-mail and YouTube • Planned, developed, and marketed Disney College Program events throughout campus • Outreached to potential recruits using social media such as Twitter, Facebook, E-mail and YouTube