Cassandra Kennedy
Auditor at Sisterson & Co. LLP- Claim this Profile
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Topline Score
Bio
Credentials
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Decision-Making in High-Stress Situations
LinkedInAug, 2020- Nov, 2024 -
Phone-Based Customer Service
LinkedInJul, 2020- Nov, 2024 -
Strategic Thinking
LinkedInJul, 2020- Nov, 2024 -
Customer Service Mastery: Delight Every Customer
LinkedInJun, 2020- Nov, 2024
Experience
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Sisterson & Co. LLP
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United States
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Accounting
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1 - 100 Employee
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Auditor
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Apr 2022 - Present
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Family and Social Service Administration
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Indianapolis, Indiana, United States
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Field Auditor
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May 2021 - Apr 2022
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Indiana Department Of Child Services
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United States
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Government Administration
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700 & Above Employee
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Family Case Manager
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May 2014 - May 2021
I am a family case manager at the Department of Child Services in Marion County. I am one of two individuals in the county on a specialized team that manages a permanency caseload focusing on complex situations such as medically fragile children and near fatalities while maintaining an investigative caseload. As a mentor, I am regularly providing training for and shadowed by trainers in our field, Riley Children's Hospital specialists, and prospective employees. I work to develop positive relationships with foster parents, foster agencies, law enforcement, legal representatives, and court officials, and work with a diverse demographic of individuals and groups regularly. I regularly facilitate meetings of both large and small groups, direct families towards community resources, and de-escalate volatile situations. I successfully create court documents under strict timelines, and assist in negotiation agreements among families. Show less
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Family Case Manager Supervisor
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Aug 2016 - Aug 2017
Supervise teams of investigators while assigning regular reports and making decisions regarding appropriate action for child abuse and neglect. Regularly assign and approve court documents, train new employees, and participate in committees relating to policy formation. Regularly involved in interviewing and hiring new staff, providing clarification and guidance to staff on operating within policy, and making disciplinary decisions with staff as necessary. Monitoring staff timesheets, approving pay of staff, and managing time off for staff. Show less
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Social Work Intern
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Aug 2013 - Apr 2014
Designed and conducted program evaluations, advocated for clients, conducted home/hospital visits, conducted assessments, case management, located and referred clients to outside agencies, operated and managed food pantry program Designed and conducted program evaluations, advocated for clients, conducted home/hospital visits, conducted assessments, case management, located and referred clients to outside agencies, operated and managed food pantry program
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Education
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Western Governors University
Bachelors of Science, Accounting, Accounting -
Indiana University-Purdue University at Indianapolis
Bachelor's degree, Social Work -
Indiana University-Purdue University at Indianapolis
Associate of Science (A.S.), Labor Studies -
Western Governors University
Bachelor's degree, Accounting