Cassandra Kamphuis
Account Manager at RankMyAgent.com- Claim this Profile
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Topline Score
Bio
Credentials
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Event Marketing Expert 🎉
EventbriteApr, 2023- Oct, 2024 -
MRU Student Leader Badge: Foundational
Mount Royal UniversityApr, 2023- Oct, 2024 -
Ethical Conduct for Research Involving Humans (TCPS 2: CORE 2022)
Government of CanadaJan, 2023- Oct, 2024 -
Hootsuite Platform Certification
HootsuiteFeb, 2022- Oct, 2024 -
Social Marketing Certification
HootsuiteFeb, 2022- Oct, 2024 -
Advanced Google Analytics
GoogleJan, 2022- Oct, 2024 -
Getting Started with Google Analytics 360
GoogleJan, 2022- Oct, 2024 -
Google Analytics for Beginners
GoogleJan, 2022- Oct, 2024 -
Google Analytics for Power Users
GoogleJan, 2022- Oct, 2024
Experience
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RankMyAgent.com
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Canada
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Real Estate
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1 - 100 Employee
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Account Manager
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Nov 2022 - Present
-Maintain customer satisfaction and customer relationships by creating email marketing newsletters to send to clients. -Ensure that website information is up to date through audits so that the real estate agents are receiving the best possible service through accuracy. -Retain clients by helping them with their concerns and help make adjustments to their accounts. -Maintain customer satisfaction and customer relationships by creating email marketing newsletters to send to clients. -Ensure that website information is up to date through audits so that the real estate agents are receiving the best possible service through accuracy. -Retain clients by helping them with their concerns and help make adjustments to their accounts.
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Government of Alberta
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Canada
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Government Administration
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700 & Above Employee
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Community Support Aide
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Jan 2022 - Sep 2022
-The main objective of this position was planning activities to do with a seventeen-year-old boy with learning disabilities. -Expanded his social skills so that he could have more real world experiences and be prepared when he had to face situations. -During our time together we did a variety of activities such as walking, playing games, grocery shopping, going to the post office, colouring, watching hockey games, driving and exploring so that he could learn about different areas of life and expand his horizons. Show less
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Town of Peace River
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Canada
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Government Administration
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1 - 100 Employee
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Labourer
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Apr 2022 - Aug 2022
-Maintained beauty in the town to attract people to the location and have proud residents by cleaning up garbage and litter throughout the town and pulling weeds. -Ensured children were safe by maintaining playgrounds and parks. -Set up for events in the town that attracted people to the location. -Peace River hosted the 55 plus Alberta Summer Games in 2022 and I contributed to this event through prepping, executing and cleaning up. This event attracted people from all over the province so I did my best to help with the town's image and reputation so that participants and observers were satisfied with their experience. Show less
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Grimshaw Chiropractic Care Centre
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Canada
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Medical Practices
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Chiropractic Assistant and Receptionist
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Jan 2022 - Apr 2022
-Increased brand loyalty by providing the best possible care to patients by assisting the chiropractors with equipment and anything else that they may need such as getting heat packs for them. -Maintained organization and provided information for the chiropractors by pulling and putting away files in alphabetical and appointment order. -Booked appointments, entered patient information and submitted claims through numerous insurance companies to ensure that the organization had smooth operations. Show less
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Front Desk Attendant
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Oct 2018 - Aug 2021
-Used my knowledge and expertise of the role to train new staff a variety of aspects of the job including, conducting transactions, customer service skills, operational procedures, cleaning. Staff who completed training were successful in providing excellent customer service to attract and retain clients. -Used the computer software to complete transactions, check in members, and enter data to ensure that records were kept for administration. -Improved quality of the customers experience to ensure a competitive advantage by cleaning the equipment and areas within the fitness centre and running track. -Reduced customers frustration to contribute to a positive environment by assisting them with concerns and equipment. Show less
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North Peace Housing Foundation
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Canada
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Civic and Social Organizations
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1 - 100 Employee
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Student Position
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Apr 2020 - Jul 2020
-Improved safety for the residents and employees by sanitizing and disinfecting high touch areas to prevent the spread of COVID-19. -Assisted with snack and meal preparation in the kitchen to ensure the residents were provided with delicious meals. -Served the senior resident’s meals, snacks and coffee as they required assistance. -Received recognition for remembering the resident’s coffee and tea orders. There were around 60 residents and I was able to memorize their orders to ensure that they were satisfied and helped quickly. Show less
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Education
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Mount Royal University
Bachelor of Business Administration - BBA, Marketing